MISS CATHERINE K.
worst customer experience ever
worst customer experience ever. Quality of sandals appalling. No possible way to return them without paying again. Do not buy from them in my opinion.
We are a passionate company that truly believes that fashion should be affordable.
onthpointe.com (onthpointe.com) has 26 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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26 approved reviews, newest moderated first
MISS CATHERINE K.
worst customer experience ever. Quality of sandals appalling. No possible way to return them without paying again. Do not buy from them in my opinion.
Maria Antonia P.
I purchased a pair of sandals supposedly of a foam breathable sole material with silver looking details. Instead of foam, they are made of hard plastic, hard to walk on. The details are cheap gold-looking and the sandal is frankly uncomfortable. In addition the company charges taxes without warning, ignores cancelations prior to shipping the item, and the “refund policy” requires you to pay for the return and doesn’t give any money back: instead it promises only a “store gift card”. Only if you purchased the item on their website -so make sure you don’t buy on any of their advertisement shopping sites.) I feel cheated, stuck with something completely different to the description, and a complete waste of my money.