Susan
When you were in the Pavilion…
When you were in the Pavilion Neighborhood Center on Valley Center Drive, 92130, I was your customer. The last thing, a Gucci I bought was later determined to be "fake". The sales rep whose name I forgot, swore it's authentic, however the seller lost the proofs. I know it was the model one of my clients loved, and wouldn't mind pre-owned but never used (as the sales woman told me). This sales woman was sooo smooth and friendly to manipulate us (told us if it's fake, the store stood behind items they sell, and will refund $) to believe she was telling the truth. However, after giving it as gift, my client told me later that she was so embarrassed Gucci stated it was a fake. Every time I called while I was visiting in LA for two weeks, the store people said that I had to talk to this woman (who had been there for long time, but she was never around). When I finally came back in town and went to the store, you guys have moved, cleared away from the location. So not only I wasted almost a thousand dollars but also I lost a long term real estate client.



