Lyrie H.
UGHHH- DO NOT consign at this place
UGHHH- DO NOT consign at this place. First experience with Eddie (owner) - he mentions integrity and nonprofit; low balls you and mentions how the rent is expensive around the area to somewhat convince you to agree with the price. Before you consign, check elsewhere and present that offer. Fashionphile and Luxe du Jour gave better deals. They will not disclose the selling price. You could find out yourself online or in store, and they will make a huge profit. Another tip - when you see your item has been sold on their IG page, screenshot it so you know when it was sold. When I went in February to pick up my check, I already knew one of my items was sold. Not only was it not available in store, but it showed sold on IG that month. When I asked why it wasn't reflected in my March check for 3/15, Sicely said it was sold on 3/2. AND do not get me started with Sicely. Not sure what her job title is, but she handles the checks and replies to emails. She lies so much. Tip: pick up your check in store. I usually picked mines up since I was around the area, but decided to have it mailed out in April. The original April check was never mailed. When asked about it via email, response is hella delayed. She finally replied by saying she will ship the following day with the tracking number. Guess what? Did not receive a response. I'm usually very patient. When I called a few days later, her response was she was gone for a few days, and her team had sent it already. NOPE. Did not happen at all. She was hesitant to even provide the tracking number over the phone. Placed a on hold for a while. When UPS tracking number was provided, I checked - she created a label with UPS around 5 PM DURING the call. When I confronted her about it, she said, "I told you, it was shipped already." Checked the following day, and still shows label was created. Called her back. She said UPS was closed, so she shipped via FedEx. Finally got my check 17 days later. Just state the truth. Better than lies. Check my reviews on Yelp and Google for the tracking photos from UPS and FedEx. I'm all about integrity, and it is so awful here. When I emailed about my last item to check if it was sold or available for pick up since the contract was up, there was no response after more than a week despite sending 3 emails on 5/2, 5/7, and 5/9. As of today, I'm still waiting for a reply. Just horrible.