OnlinenotaryReviews of onlinenotary.net

I spent nearly an hour trying to get their system to scan my documents and "verify my identity". Once I finally got it to work, I was presented with a request to select the country of my second ID, but US was not available to select. Contacted customer chat support and explained the situation. The representative sent me a link that asked me to upload a photo of my foreign passport (I do not have a foreign passport) and the customer service rep told me to "ignore the foreign part." I ask them what was going on and said this seems rather suspicious. I was immediate responded to with, "You can go in person to notarize." And that was it. The rep stopped talking to me, never responded to anything else. I do not recommend this website at all.

No one answers the phone. Chat support is pretty bad. They don't know how to help you. And they don't politely end the chat. So tech support is pretty well a warm body that's it.

Tried twice to call them, never managed to get to anyone. Waited 25' the first time, currently at the 34th minute of waiting in the second call. They say "Open Live Chat if you need help after 15 mins no one has joined." Got no replies there either. At this point I'm quite confused. Is this a scam?

Very Hectic and Frustrating. The Notary Agent is not getting on Call. My documents rejected 20 times with Lame Reasons. Frustrating Customer Support. onlinenotarry.net saying now that "You may visit a US embassy in your country to have the notarization completed." Wow! Now i have to wait 2 3 years for appointment with US embassy to notarize address.

They do not have enough notaries on their board. I waited for 15 min twice and then got kicked out. I would never want to deal with them again. Very bad service.

Very poor quality service. The notary failed to insert her commission number, what state issued her commission, the expiry date of her commission, etc. In fact, the entire notary statement was left blank. All she did was sign her name. Customer service was responsive prior to my payment. This was before I received the defectively "notarized" document. Since then, attempts to contact them by chat & email have gone unanswered. The document I received does not fulfill the requirements of law and will need to be re-notarized elsewhere. A waste of time and money.

The waiting time was over an hour. The customer service is terrible. I have tried contacting them several times through phone, email, and chat and I get no response. Their authentication page doesn't work. The company that needed the document notarized didn't accept it because of this.

Needed a short document notarized with a single signature after normal working hours. Went through an irritating verification process only to waste an hour of my time with bots. I hope my ID isn't being stolen as I type this.