Charles G.
The shipping cost was nearly twice the…
The shipping cost was nearly twice the amount of the merchandise.
OnlineMetals.com - Buy metal and plastic fabrication materials online in small quanitites - cut to size.
Online Metals (onlinemetals.com) has 173 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 8 reviews with 3 stars · Clear filters
Charles G.
The shipping cost was nearly twice the amount of the merchandise.
Roger and Carolyn R.
Online metals is ok if you need something in small quantities. If your a machinist like me they are usless unless you want to get everything oversized and not use stock sizes. There material generally comes banged up, beat up and scratched up. So make sure if your machining it to get it oversized for what you are doing because most of the defects will not clean up with a jitterbug.
Anderson A.
Price was fair, though delivery delayed. Material arrived with heavy scratches from forks - I'm having to re-work the stock before I can use it, I may have been better off with another source.
Joseph
As a DIY, I found your web site search not very useful. Also, I don't know if there are some mistakes or not but I found "Nominal Size" to be near meaningless. e.g., I really need some 1.5 inch ID stainless pipe and never did find it. It sure seems to me that should be common size.
Robert G.
So on 9-10 I did get my delivery as quoted by Online Metals. Until this review I did not get any response or written information. I think the product I ordered is hard to find and only supplied by Online Metals . This will not happen for all other metal products they sell . This is what customers should know. Time is money!! I do not know what is wrong, but I cannot get any 4130 1-inch-thick steel alloy. Has been 3 weeks and still not shipped. I have been told wrong things and am getting a direct shipment whatever that is. Customer support is nice, but I should have been told they did not have any steel in the first place when I placed my order. There web site says fast delivery, I would not believe it. The company could send me updates or information about my order by e-mail, but I have not received any at all. Will update my review if I can later.
Response from Online MetalsSep 6, 2024
We just reached out to request more information about this. We do not want to leave you not informed, and if you can give us your order details then our senior leadership will personally help.
Anita M Z.
The metal was in cardboard that was completely destroyed and fell out of it and put a gash in my hardwood floor I wish you could package this metal better where it isn't falling out and damaging things. the metal is always very good though
Dave E.
I was told that my order had shipped for pickup in Seattle; but that it would take 1-2 business days to get there and don’t show up until we send you another email. Never got any email; had to send a message to Customer Service who told me the order was waiting - at 3PM on a Friday when the location closed at 2PM. Luckily the guy from the business next door helped me out and I was able to get my order. I’ve always had good luck with Online Metals, but now that they have moved out of Seattle I will probably find another supplier.
tom
I ordered two pieces of prepunched aluminum. Both were cut perfect size but one of them the left the solid edge on one side which kinda defeats the purpose of needing punched holes