George B.
#1 in customer care!
I wrote an E-mail asking for help on a weekend not expecting a reply till the following Monday. I got a response roughly an hour later! Unlike most I wasn’t made to meal like the bad person, there was no blame thrown around, simply steps for reaching a resolution — steps for resolve were simply and clear with examples, this shows me that the company cares enough about its employees that the employees care for the customer! I will continue all my DJ lighting needs from Onforu and recommend this company to all my friends ! 10stars!
Response from ONFORU LEDDec 25, 2024
Dear George Narson, Thank you so much for your kind words and review! We are absolutely thrilled to hear that you had such a positive experience with our customer care team. We strive to provide exceptional customer service to all of our valued customers, and we are delighted that our team was able to assist you promptly and effectively. We appreciate you taking the time to share your positive feedback. It is truly motivating for our entire team. Thank you again for choosing Onforu and for your continued support. Sincerely, The Onforu Team




