Ama Adanna Smith P.
Time is important and I always get good…
Time is important and I always get good results
Response from OneUnited BankJan 7, 2026
Thank you for your positive feedback!

OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ama Adanna Smith P.
Time is important and I always get good results
Response from OneUnited BankJan 7, 2026
Thank you for your positive feedback!
Jaclyn M.
great bank excellent manners, reliable, and easy going to understand
Response from OneUnited BankDec 31, 2025
We're happy to hear that you had a great banking experience! We appreciate you highlighting our reliable and easy-to-understand service.
Daryl B.
Having a knowledgeable associate handling the case. Gives one a bit of relief feeling confident that it's getting done right. The bank was in a great visual state. Neat and orderly with security at the entry point. A good feeling knowing that when I visit my bank things will be done properly with excellent associates handling my papers.
Response from OneUnited BankDec 31, 2025
We're glad you feel confident about the service you received! Thank you for your positive feedback.
Angela
One of the best banks to be with for sure!
Response from OneUnited BankDec 31, 2025
Thank you for sharing your positive experience with our banking services!
Eric F.
Very helpful
Response from OneUnited BankDec 12, 2025
Thank you for feedback it is truly appreciated.
Mary
It was an easy process so I am new to the bank. It only gets better with time!
Response from OneUnited BankDec 4, 2025
We're happy to hear that the process was easy for you as a new customer! We look forward to providing you with excellent service.
Gladys
I am pleased to have an account with a black-owned bank and joining was very easy
Response from OneUnited BankDec 2, 2025
We're happy to hear that joining our bank was easy, and we appreciate your support. Thank you for your positive feedback!
Diane G.
I love the customer services hen I phone in with money ideas.
Response from OneUnited BankNov 28, 2025
We're glad you find our customer service helpful when you call! Thank you for sharing your positive experience with us!