Kim D.
Great experience
Great experience
Response from OneUnited BankJul 5, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!

OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kim D.
Great experience
Response from OneUnited BankJul 5, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Tom
Your support people are superb. I needed to call because of a minor technical problem that prevented me from seeing my account balance. I called at 9am on a Monday, expecting to be on hold for a while. Instead, my call was answered by a very nice, quite competent support person. She was able to quickly assess the problem and guide me through a fix. This is the best support I have ever gotten from a bank. Thank you!
Response from OneUnited BankJul 5, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Orlando H.
One United Bank has been my family's financial choice for over Twenty Years. Investing in the community and providing solid banking products are reasons why continue to support this financial institution.
Response from OneUnited BankJul 5, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Myrna M.
OneUnited Bank is the conduit that is pushing me to make a very conscious effort to accumulate Black Wealth. I am diligently, working on getting ride of my debits, staying on top of my mortgage payments and being strategic, and discerning at how I take care of my financial responsibilities. When it comes to sewing, my preference is to sew here. They assist and help me and in return we both come out good.
Response from OneUnited BankJul 5, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Elhadji M.
Great customer service .They resolved my issues in a flash .I recommend this bank.
Response from OneUnited BankJul 5, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Andrew M.
Great bank and card. I love all the services they have to offer
Response from OneUnited BankJul 5, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Jennifer
Best customer service of ANY bank I’ve had an account with, bar none. I am a OneUnited customer for life now!
Response from OneUnited BankJul 3, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Renee S.
I'm honored to be a part of a black-owned bank. In addition, customer service was very knowledgeable and very nice
Response from OneUnited BankJun 29, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!