Jonathan G.
The customer service rep was very…
The customer service rep was very understading to my need and very helpful
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!

OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jonathan G.
The customer service rep was very understading to my need and very helpful
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Elvis C.
By taking my concerns and issues seriously and addressing them fully and treating me good. The service was professional and the employees were very nice and friendly.
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Carmen F.
The rep was very helpful. She provided the information that I ask for.
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Lillian P.
All my transactions went very easy and smooth, no hassles
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Gary C.
I had 3 problems transactions was solve on days not weeks or months best bank choice I made
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Jeff S.
Great service over the phone Very polite but there’s no branch in Vegas yet!
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Kerry P.
I Love The Bank, Especially The Fact It’s Black Owned✊#FLEX
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
A L.
Loving my banking experience with OneUnited.
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!