OneUnited Bank Reviews | Read Customer Reviews of oneunited.com

OneUnited Bank Reviews | Read Customer Reviews of oneunited.com

OneUnited Bank reviews

Showing 40 reviews with 4 stars · Clear filters

Maurice J.
Feb 21, 2024
I looked over the cite and was pleased…
I looked over the cite and was pleased to see a variety of financial literacy tools and information for savings and investment.
Response from OneUnited BankFeb 23, 2024
OneUnited Bank is committed to helping customers build generational wealth by providing access to dependable financial insights for each phase of life. Our AI-driven financial insights, money management tools, online courses, podcasts, videos, and articles serve as a launching pad to financial success. OneUnited Bank also proudly presents Marvel and Visa’s electronic comic book, “Investing in Each Other,” which features The Black Panther and financial literacy exercises from OneUnited Bank. It is available for free https://read.marvel.com/#/labelbook/62600 Please consider participating in our Advocate Referral Rewards Program to earn cash for qualified referrals. For more information, please visit https://community.oneunited.com/advocate/s/article/How-do-I-access-my-online-Advocate-Referral-Code Learn more about our Financial Wellness offering here: https://www.oneunited.com/build/ We appreciate your support and look forward to continuing our partnership.
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Barry P.
Jan 30, 2024
Good security and customer service.
Good security and customer service.
Response from OneUnited BankJan 31, 2024
Thank you for this positive feedback. We encourage you to take full advantage of our Advocate Referral Program to earn cash for qualified referrals. For more information, please visit https://community.oneunited.com/advocate/s/article/How-do-I-access-my-online-Advocate-Referral-Code We appreciate your trust and support.
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Linda W.
Jan 30, 2024
I've been a customer for seven years
I've been a customer for seven years. Great services provided always. Absolutely no complaints.
Response from OneUnited BankJan 31, 2024
Your positive feedback reaffirms our commitment to providing excellent customer service. Please consider participating in our Advocate Referral Rewards Program to earn cash for qualified referrals. For more information, please visit https://community.oneunited.com/advocate/s/article/How-do-I-access-my-online-Advocate-Referral-Code We greatly appreciate your support.
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Carl V.
Jan 20, 2024
Well trained customer service
Well trained customer service. Thou I found I must go slow and deliberate with app instructions.
Response from OneUnited BankJan 23, 2024
Your positive feedback reaffirms our commitment to providing excellent customer service. Please consider participating in our Advocate Referral Rewards Program to earn cash for qualified referrals. For more information, please visit https://community.oneunited.com/advocate/s/article/How-do-I-access-my-online-Advocate-Referral-Code Thank you for your support.
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Kim P.
Jan 18, 2024
Very helpful service
Very helpful service, And thank you for giving me more ways to deposit into my account
Response from OneUnited BankJan 18, 2024
We greatly appreciate your positive feedback about the support you received from OneUnited Bank. We are committed to providing our customers with the tools, resources, and support they need to achieve their financial goals. We are glad that we were able to make a positive impact. We encourage you to take advantage of our Advocate Referral Rewards Program to earn cash for each qualified referral. For more information, please visit https://community.oneunited.com/advocate/s/article/How-do-I-access-my-online-Advocate-Referral-Code Thank you for choosing OneUnited Bank.
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Gwendolyn W.
Nov 21, 2023
The customer service representative was very professional.
The customer service representative was responsive to my needs. The day before I left overseas my card was cancelled due to a fraudulent transfer. They were patient, calmed me down and walked me through how to use the digital card. I would undoubtedly recommend them to friends and family.
Response from OneUnited BankNov 27, 2023
Thank you for sharing your positive feedback regarding the excellent customer service you experienced from OneUnited Bank. Your feedback serves as motivation for our team to continue to deliver exceptional service. We encourage you to take advantage of our Advocate Referral Rewards Program to earn cash for each qualified referral. For more information, please visit https://community.oneunited.com/advocate/s/article/How-do-I-access-my-online-Advocate-Referral-Code Thank you once again for choosing OneUnited Bank! We appreciate your trust and support.
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E. H.
Oct 25, 2023
Excellent customer service
One United takes great care of their customers and they can sleep like a baby at night knowing they are in good hands!
Response from OneUnited BankOct 25, 2023
Thank you for sharing your positive feedback regarding the excellent customer service you experienced from OneUnited Bank. Your feedback serves as motivation for our team to continue to deliver exceptional service. We encourage you to take advantage of our Advocate Referral Rewards Program to earn cash dollars for each qualified referral. For more information, please visit https://community.oneunited.com/advocate/s/article/How-do-I-access-my-online-Advocate-Referral-Code Thank you once again for choosing OneUnited Bank! We appreciate your trust and support.
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Stanford S.
Oct 24, 2023
HELP
Wellllllllll, I still can't transfer money from my old account to my OneUnited Bank account. I've tried soooo many times that I decided to give myself a rest with trying to figure it out. Please call me to offer your help. THAT'S MY EXPERIENCE.
Response from OneUnited BankNov 3, 2023
We are sorry to hear that you're experiencing difficulties transferring funds. We understand how frustrating this can be. Please consider initiating the transfer from your other financial institution. For more ways to add money to your OneUnited Bank account, please visit https://community.oneunited.com/advocate/s/article/How-can-I-add-more-money-to-my-account Thank you for being a valued customer.
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