Juan
Person was professional and courteous
Person was professional and courteous
Response from OneUnited BankNov 18, 2024
Thank you for your kind words! We appreciate your feedback.

OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Juan
Person was professional and courteous
Response from OneUnited BankNov 18, 2024
Thank you for your kind words! We appreciate your feedback.
nathan M.
Customer service was great. reps were very polite and professional.
Response from OneUnited BankNov 18, 2024
Thank you for your kind words! We're so glad you had a positive experience with our team.
GLENN F.
Everything is excellent
Response from OneUnited BankNov 8, 2024
We're so happy to hear you're having an excellent experience with OneUnited Bank! It makes our day to know we're meeting your needs. Thank you for taking the time to share your feedback.
Tracey
My customer service person Charlene was great, she listened to my concerns and was able to explain my concerns where I totally could understand the process. She was patient and very helpful. I was satisfied with my experience!!!!!
Response from OneUnited BankNov 8, 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide excellent customer service!
Samuel T.
I was treated with respect and kindness. At One united bank ! And I value there company professionals helpful. Thank u
Response from OneUnited BankNov 8, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at OneUnited Bank. We strive to provide excellent customer service and we're happy to know our team members were able to assist you. We appreciate your business and look forward to serving you again in the future.
Charles D.
Staff are professional, kind, helpful and very patient
Response from OneUnited BankNov 8, 2024
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our staff. At OneUnited Bank, we strive to provide exceptional customer service! We appreciate your feedback and look forward to continuing to serve you well.
Dominic
One United Bank has been resolving my issues for 2 years now and I can always count on them. There has definitely been challenge times for me financially and during each hurdle, One United Bank assisted me. Everyone I spoke with through customer service has been phenomenal and related with my issue. I been through 3 other banks since turning 18 in 2014, and One United Bank been the best so far. Going forward, for me its either One United Bank, or NO BANK! I am happy, and grateful to be their customer.
Response from OneUnited BankNov 5, 2024
Thank you so much for your kind review! We're thrilled to hear that you've had such a positive experience with OneUnited Bank for the past two years! We're committed to continuing to provide you with the best possible banking experience.
Jerome T.
Thank you!! No problems at all. Great service!!
Response from OneUnited BankOct 29, 2024
We're so happy to hear that you had a great experience with OneUnited Bank! We strive to provide excellent service to all our customers.