Amy W.
Have been with one stream for 2 years
Have been with one stream for 2 years. My WiFi has now been out for 4/5 days. I have called and spoken to support teams several times. Each day they tell me the same thing - technical team is working on it and to wait 24hrs. They have offered no compensation, nor have they offered to send someone out to physically fix the issue. Unfortunately, I’m tied into a contract. Once that is up, I’ll be leaving and taking my custom elsewhere. UPDATE: 6th July The provider has still not resolved my WiFi issue, but it happy to charge me for it.