One Step SoftwareOne Step is the #1 software made just for sober livings and recovery coaches. Over 200,000 individuals use One Step to streamline operations, decrease administrative burdens, track the recovery journey of their residents and easily track rent/fee payments. One Step was built for you to help you automate the day to day of your program so you can focus on your clients' needs. Reach out to One Step today for a free consultation on how to decrease the administrative burden currently taking up too much of your time. Let us help you!
One Step Software (onestepsoftware.com) has 25 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
Showing 23 reviews with 5 stars · Clear filters
Jamie
I was having some major knowledge challenges around our use of the site and she was soooo helpful. Stuck it out with me, dealt with my impatience (very kindly), and helped me get to the answers I needed.
Ashley Meehan, A.
Hunter was wonderful to work with. He truly explains the process in a way that is easy to understand and follow. Thank you so much!
Raul M.
I’ve been using OneStep for the past five years and have been extremely satisfied with both their platform and their customer service. The system is user-friendly, reliable, and has played a significant role in helping us manage and grow our recovery housing operations efficiently. I recently reached out regarding a referral for another sober living provider who had just opened, and once again I was impressed by the responsiveness, professionalism, and willingness of the OneStep team to help. Their commitment to supporting providers goes beyond simply offering software—they genuinely care about the success of the organizations they serve. I highly recommend OneStep to any recovery housing provider looking for a comprehensive platform backed by an outstanding support team
Response from One Step SoftwareJul 9, 2026
Thank you for trusting One Step to run your program. We love supporting you and your program!
Jeremy S.
Hunter at OneStep provided an exceptional experience from start to finish. What stood out most was how he prioritized my business and took the time to truly understand my needs rather than treating me like just another potential client. His knowledge of the company and the services he represents was impressive, and he was able to answer every question with confidence and professionalism. Hunter’s approach made the entire process far more valuable than a typical sales interaction. He focused on building a relationship, providing solutions, and ensuring I had the information needed to make the best decision. I highly recommend Hunter and OneStep to anyone looking for a company that genuinely cares about its clients and delivers outstanding service.
Sarah P.
Hunter is awesome
jjfulb
Hunter was phenomenal in explaining the platforms usability. The meeting and tutorial was very thorough, precise and informative. I am excited to implement this platform into our business and can’t wait to get to work! Thanks, Hunter!!!
Terin De Voto N.
We’ve been OneStep customers for several years (since 09/2021) and use it across all three of our sober living locations. It has significantly improved accountability, streamlined our processes, and helped us stay organized. We absolutely love OneStep and plan to remain loyal customers for years to come!