OneNeighborReviews of oneneighbor.com

If there was a zero here that’s what they would get from me. All of the bad reviews here are true. The few good reviews must have been written by OneNeighbor. The work their vendors do could not be worse and the schedule is a joke. They didn’t show up for 3 weeks and then suddenly come twice last week…and i just got a text they are coming again tomorrow! Absolute trash, I’m logging in to cancel now.

Signed up. Scheduled weekly. Was confirmed, including specific costs. First day of service comes. No show. Next day. No show. Note that I had corresponded with them to move the date up (not delay) and they had confirmed the date saying that work loads prevented them moving it up. Another email to them gets this response: K**** C. (One********) Aug 4, 2021, 7:36 AM CDT Hi lc******, Thank you for signing up for services with One********. Unfortunately, we are not yet providing services in the [my] area. We have cancelled the services that you have signed up for. We are very sorry for any inconvenience. We hope to expand to your area in the near future and we will contact you as soon as we are able to service your address! Please don't hesitate to let us know if you have any questions or if there is anything else that we can do. K**** C. One********* Customer Support (844) 416-3**** (844) 416-3****

Run don't walk away. Never did get my yard cut. Gave every excuse they could. Even claimed it was because of the hurricane. WE NEVER HAD A HURRICANE. they DO NOT HAVE ANTONE TO DO THE WORK IN THE TAMPA BAY AREA. please don't waste your time like I did. If there was a ZERO they would have gotten that. July 2021

Horrible service - never the same people every week and always rescheduling with out any notice. Had them 1 week and they went up $10 - horrible service.

Do not waste your time nor money. They continued to delay or cancel us for over 2 months then when they actually did show up, they did a realllllllllly horrible job then charged us triple the amount because they stated the grass was tall when it was not because my husband had just mowed it like 5 days before...Total waste of time and money. Were reporting them.

Do not use this service. They lure you in with the $20 per job weekly mowing rate (excluding taxes), but once you try to sign up, there is an additional fee for lot size (for my lot size about $13 more) and then a $3 'service fee'. Which would almost double my weekly mowing at $40 instead of the originally advertised $20. I backed out after that and didn't sign up. Went immediately to the reviews, glad I did, looks like their service is really bad anyway. STAY AWAY!

My credit card charges/prices went up with out notice and no consent sought whether or not acceptable to customers. Very bad service- several times they left wide tracks or uncut grass. No way to reach anybody. The emails are auto generated and sent out late and no one monitors for responses. I don't recommend.

Here it goes!! DO NOT HIRE THESE FOLKS FOR LAWNCARE!!! I was scheduled for twice a mont care, They continuously cancel without informing you and I have been begging for 2 weeks now to have my lawncare done. It has not been cut for a month!! I am a female,disabled vet and am unable to do the lawn myself. My lawn is almost 2 ft high now and I have no idea how i am going to get it cut. Please save yourself the time, money and frustration this company has caused me. All they give is excuses and they do not follow through. This was a HUGE mistake hiring them!!!