Tiffy K.
extremely disappointed
Let’s start with the good- the hair is true to length and had no scent. But that’s it. I have been buying from this company for years & generally it’s been great. However, this last purchase was disappointing. The hair came looking a mess. Reached out to customer service & they weren’t much help. In fact, this was a part of their response “But you had purchased hair from our website many times, you should know, our hair is good quality. You can comb the hair first, make the broken hair off, this way when you wearing it, won't meet a shed again, dear” which was ridiculous to me. So disappointed and will find elsewhere to buy wigs moving forward.