OneLoanPlace.comReviews of oneloanplace.com

To one and all I say WOW about both Brittany and Jessica. If they were any better about their job they would be in charge!!!

Max was very courteous, polite & eager to assist me. It would be wonderful if every CSR had Max's personality & phone etiquette. In today's world, at this special time of year the phrase you rarely hear is "Merry Christmas & Happy New Year". Max had no problem speaking the phrase. This is very refreshing and will have me contacting him or his company if I needs further assistance.

I was in the market for a debt consolidation loan to get out from under onerous credit card interest rates. After registering online with One Loan Place, I received a phone call from one of their representatives the following morning. I spoke to Christen Hamilton that evening and she provided me with a game plan and strategy to secure a loan for the amount I was looking for under the most favorable terms. By 10:00pm that night, I was pre approved by a well recognized lender for the full amount requested. Christen also had the foresight to devise a plan by which I will ultimately be able to refinance this loan to a lower interest rate. Basically from start to finish, it took less than 24 hours for me to initiate an inquiry and to secure the desired loan. I can only imagine that few direct lenders could match that kind of turnaround time. In this day and age of ever expanding consumer reliance on internet based commercial transactions, it is reassuring to know that reputable companies like One Loan Place exist; and competent caring professionals like Christen are there providing a quality of service experience...second-to-none.

Kristina Miler is an exceptional employee and made me feel welcome and answered all my questions. She definitely deserves a raise in my book because she exemplifies the meaning of Customer service. ( no she did not ask me to get her a raise either) I am just over the top impressed with her and her attitude as well as how she handled me with kid gloves. Understanding, and determined to help me. I just wish everyone I have to deal with in a cust service role was like her. Hey can we clone her if so I know quite a few places where it is customer no service that she could turn around. I could go on and on but I think you catch my drift.

The agent was very clear with her questions and my options. Felt confident sharing personal information with her.

very professional

The customer service rep was very very very very pleasant and understanding of the request for me, Is it possible to give her a raise for the job she has done. Thank you very very very much.

Max was great also