OneGoldLaunched by trusted industry leaders in APMEX and Sprott, OneGold provides direct ownership of gold, silver, and platinum in your choice of secure vaults around the globe. OneGold has a best-in-class mobile app that allows you to trade 24/7 and access unique investment tools like The Bullion Card, AutoInvest, Limit Orders, Market Alerts, and more!Invest with confidence! Metals purchased through OneGold are only held at top-tier storage locations like the Royal Canadian Mint, Brinks, Loomis, and more. Gold, silver, and platinum products purchased through OneGold are fully insured by the Lloyd's of London and undergo third-party audits. Open an individual account or IRA with OneGold in just a few minutes.
OneGold (onegold.com) has 133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · OKLAHOMA CITY, Oklahoma
Excellent
Investments & Wealth · Tahlequah, Oklahoma
Excellent
Investments & Wealth · Oklahoma City, Oklahoma
Great
Investments & Wealth · Tulsa, Oklahoma
New
Showing 13 reviews with 1 star · Clear filters
customer
Awful transfers and wires. One wire never made it to my bank account.
Response from OneGoldJun 13, 2024
We're sorry to hear that you didn't have a great experience. OneGold processes cash withdrawals on the same or next business day, free of charge. If you are not seeing the proceeds from a recent withdrawal, please get in touch with our support team. We can be reached via phone call, email, or live chat. We look forward to hearing from you.
Michael
I signed up with one gold over the weekend. I could get into the account 3 times then no more. I contacted them, they didn't get back to me. I called on Mon and they said my email address is not associated with any account. I will not invest anything with this company, done.
Response from OneGoldJun 13, 2024
We're sorry to hear you didn't have a great experience. After a review, it seems our support team asked to confirm your email address before taking any action on the account. Please note that this is a function of account security. Please feel free to follow up with our support team, and provide any relevant account details over a phone call, email, or chat. They are happy to help!
Philip K.
Gave me a promotional amount of gold as part of their marketing, but then a few months later clawed it back due to lack of activity of my account. In the end felt it was a waste of time, I would have bought some gold with them in the first place but they were charging 2.5% additional fee for buying with bitcoin (which being able to use crypto was also part of the marketing).
Response from OneGoldJun 13, 2024
We're sorry to hear you didn't love your experience at OneGold. For a limited time, we provided new customers with a $5 cash balance to test the platform, which would be recouped if the OneGold account had no activity after 90 days. Now, we provide gold and silver at spot for our customers who place an order for the first time. We'd be happy to extend you the same offer. Additionally, there is a 1.99% service fee when using Bitcoin, as we pay a service fee in order to provide this service. However, there are no service fees for using a linked checking account, bank wire, or paper check.
Gonzalo A.
Scam site. They receive your funds in minutes with a lot of payment options. When you want to withdraw your funds, the options are 1 or 2 and with a lot of problems so you can said good buy to your money
Response from OneGoldJun 13, 2024
When withdrawing funds from OneGold, you may use a linked checking account, paper check, or bank wire. You may also request a refund to your credit card or PayPal account, if applicable. Cash withdrawals are processed on the same or next business day, free of any fees.
Malcolm J.
A nickel and dime operation that charges a premium for both buying selling and buying. They will also lock your account whenever they need information from you. And they do it after hours, so your unable to get any support after 5pm I would not use their service EVER AGAIN!!!
Response from OneGoldJun 13, 2024
Hello. Thanks for the feedback. We're sorry for any confusion, or if you've had a poor experience. When buying, OneGold charges a small premium of 0.80% for gold and 2% for silver. When selling, OneGold pays the current spot price minus 0.30% for all metals. OneGold accounts may only be deactivated if there has been a violation of our terms of service. However, if you feel this action was not appropriate, don't hesitate to get in touch with our support team over a phone call, email, or live chat.