Edana R.
DO NOT BUY FROM THIS COMPANY!!!
DO NOT BUY FROM THIS COMPANY!!!! THEY ARE THIEVES!! DO NOT BUY FROM THEM!! They go under multiple names and do their best to hide all businesses on the web and they make it impossible to leave reviews. That says everything right there. Honest companies with quality products want reviews. Not this company. They also hide themselves under different names Voupre, One Cosmestics and CbGardn, Santa Fe Spa Center and Voupre Spa. Here’s why… Multiple lawsuits against them including one August 2025 in New Mexico where they were fined 350k for defrauding consumers with aggressive sales tactics, making false promises, and selling products at inflated prices. I was a victim of this by the owner of One Cosmetics in Chandler, Arizona 11/25/25. Before I go into how disgusting these people are (how do they sleep at night?!) Use AI to find info on their lawsuit. And research CbGardn to find all the horror stories on Reddit. I have reached out to Attorney General Raul Torres to see if he can help me get my money back. That’s who settled their recent lawsuit in New Mexico. So my story, was swindled by owner of the Chandler franchise, Samuel. Told him multiple times that I’m a single mom shopping on a tiny budget for Christmas for my son and I was uninterested. After much pushing every time I passed I thought, “He’s a nice kid and I have the day off, I’ll give him a few minutes. So he eventually applies CB Gold Timeless Lift (it’s glorified hemorrhoid cream) It instantly provided and under eye lift. He tried to say it sells for $1400! Then acted like he was cutting me a huge deal by selling it for $700. When I was laughing and telling him, “No way am I paying that.” He states he has a “damaged box” and could sell for $400. He did his whole scum bag sales stuff and acted like he was doing me a huge favor by dropping it to $286.75. What I was thinking I have no clue but I was impressed with the instant lift and was a fool and bought it. AFTER, he stated that I could be refunded if I wasn’t happy. He even showed me where he had recently refunded a customer. He stated to use the cream once a week at night. I did. And woke up with huge bags under my eyes that lasted 4 days!! I thought I had noticed puffiness and bigger bags the evening after he applied the product but wanting to give the benefit of the doubt I waited a week and tried it again. Same thing, my under eyes were drastically worse for days. I reached out via email and told them this and they denied me my refund!!! I even told them they could keep $50 for the product having been used and they still refused! I told them that I did not purchase a $286.75 produce without the opportunity of a refund and explained Samual even showing me a text of a customer he refunded. No honest company with quality products would refuse a refund within 30 days. I’m furious. By this time I was researching them on the internet and they are really hard to track down, again, huge red flag for a business. Through my research I found nothing but horror stories and lawsuits. They are sales filth. Disgusting humans with no souls to take advantage of a single mom at the holidays. Then to deny my refund when the product is making my under eyes have big bags under them!! Bad humans, no souls.