David M.
I regret spending money on their…
I regret spending money on their packages. For the price they charge, the service and experience do not match expectations at all. The owners and management clearly lack professionalism, and this business does not deliver the value or respect customers deserve.
Response from One ConciergeSep 22, 2026
Hello ! We’re sorry to hear that you were disappointed with your experience. However, we are unable to identify this experience or the service referred to in your review based on the information provided. We are therefore questioning whether this review relates to our concierge service at all, as we currently have no way of matching it to one of our clients or bookings. We take feedback seriously and would be happy to investigate the matter properly. If you have used our concierge service, please contact us directly with your booking details or the service concerned so we can locate your file and understand what happened. Kind regards, One Concierge Team