Al C.
took them three weeks to sent out my prescription.
Placed my order and took them three weeks for my prescription to get sent out because the pharmacy they use didn't have a new batch. So I had to wait a very long time to start my glp1. Will not be renewing my prescription with them.
Response from Ondra HealthSep 23, 2026
Hi, we’re sorry to hear about your experience and appreciate you sharing your feedback. We reviewed the order history on our end, and our records show that once your prescription was approved and the pharmacy was updated, your medication was delivered within 3 days. We understand there may have been delays earlier in the process, and we apologize for any frustration or inconvenience this caused. We’re always happy to review any concerns directly and help however we can.