Paul H.
Beware of Unjust Billing and Price Hikes
I strongly advise against using OnBoard for any non-profit organization. Our experience with OnBoard has been nothing short of a nightmare from the start. The platform is far from user-friendly, making even the simplest tasks difficult and frustrating. Despite our efforts to work through these challenges, we eventually found their billing and financial practices just as problematic. We notified them well ahead of time that we no longer wished to continue with their services, yet they drastically increased their rates and demanded payment for services we believe were unjustified. Throughout the process, we felt pressured and even threatened with potential negative repercussions if we didn’t comply with their demands. If your board is considering using this service and you'd like to hear more about our experience, feel free to reach out to Servant's Oasis.




