Marc - Grace Rains Inc., Musical Instrument R.
Omegasonics is the best
I have had very few problems with my machine which is great in the first place. But.... when I had a big thing happen these guys were all over the problem. Easily resolved, not quickly but that was the shipping service's fault and Omegasonics solved that too!!!! This is the best customer service experience I have ever had. As a matter of fact, I bought from them because friends in the business had praised the customer service. Boy do they deliver on that promise.
Response from OmegasonicsJun 21, 2016
Hi Marc, I do recall the Saturday morning we had the issue & I was glad we were able to assist you in getting your problem resolved over the weekend. If you ever need any further assistance please do not hesitate to contact us. Regards, The Omegasonics Team 1-800-669-8227 www.omegasonics.com


