Bob R.
Terrible experience. Do not buy.
I read a handful of these reviews and knew that tons of people have been through the same experience. This sums it up perfectly: "Read the fine print. They have auto payments scheduled taken from your account, and then customer service is horrible and won't provide a refund. I cancelled my order, after being charged a second time without my consent and then the order never came, and I still wasn't refunded my $100. Brutal customer service, they told me to deal with UPS because the shipment was out of their control. Took me almost a year of monthly calls. No resolving of the situation, I lost money, time, and didn't even receive the order that I paid for, on their terms. Horrible product. Horrible company. DO NOT BUY." Cheers. I second this action.
Response from Omax Health ReviewsOct 12, 2021
Valued Omax Customer -- We take our customer service VERY seriously and find your comment to be concerning. Your review shows that we've obviously failed at some stage of the customer service journey and for that we deeply apologize. We will do whatever it takes to make it right. That being said, we did have trouble finding your account so we've reached out via Trustpilot for more information from you; Order ID or email address would be sufficient. Please respond with further information so we can contact you and get this taken care of immediately. You can also reach out via email to [email protected] and I will reply immediately. Regretfully, Team Omax



