I ordered a shotgun on 11/16/2024 and allowed more than the required 10 business days before reaching out to customer service. Customer service will not answer emails but will return phone calls. The customer service department provided no information and blamed their distributor for lack of shipping. Their management would not speak with me and obviously put no pressure on this distributor to satisfy the order. I was constantly encouraged by customer service to just cancel, which I ultimately did on December 19th. I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN.
IA
Ian
Website misleading and on top of dealing with a sassy ass male employee I canceled entire order
I put a ceracoated Glock 19x on a 4 month Layaway plan on Dec. 5 with omahaoutdoors.com. I knew I would pay it off early either two or three months in but I still had to wait at the moment for personal reasons so I figured I might as well lock one in and at least make some small payments at the same time.... welllll Not only did I eventually realize that the payments were not coming out automatically like I thought it would, I ended up realizing that I haven't even payed for my second installment of my 4 month payment plan on my items so I wpuld now have to fork over more money that I thought was alr ready handled.
I ALSO realized that when I originally initiated the layaway plan it said "backorder okay" and "will ship by Dec. 22nd" or maybe 23rd, But Now when I checked again, ready to pay the remaining balance so I can get my items it said "backorder okay" " will ship by Feb. 22nd".............. So I called to ask what the deal was and also another question that was unrelated to the issues so I began with that one as a way to initiate a smooth interaction after that went fine and quickly, I explained that it sucked that I thought it was an autopay situation to which he basically replied oh well if you would have looked, it says.... blah blah... im sure somewhere in fine print that everybody knows that nobody actually reads it because nobody understand it, But ok, I accept that responsibility and was really only expressing how the situation was unfortunate. After this I told him that it was ridiculous that items that I put on layaway almost two months ago would still take a month to ship if I paid it off today. I guess since he apparently couldnt see that message on his side of the screen, it wasn't an issue, or I was making something up. The problem is... since I had to wait all weekend already (not their fault) but they also don't even open until noon on monday... sooo, I had to run some errands and was right by a Bass Pro Shop in Ft. Myers, I decided to walk in and check out if they had. 19x since in my head, I now would have to wait a full extra month to receive my items. Bass Pro DID have a few 19x's but I told them I was going to call Omaha Outdoors first before making the purchase. I called. I tried to reasonably explain my issues and got some dude who gave me Sass and acted like a b*tch so I told them IDGAF about that lil deposit they get to keep but they won't get anymore of my money and imma trash them publicly every chance I get. F*,*k You Omaha Outdoors.
