Kyle C.
Do not order from this company
Do not order from this company. This is a scam business. They will take your money and never send you a product. I’ve been trying to get my sweatshirts for over a month and now they are telling me to contact usps to find my order as they don’t know where it is.
Response from OluolinJun 27, 2025
Hi Kyle, we’re so sorry you’re going through this — we completely understand how upsetting it is to wait so long for a package and still not have clear answers. In situations like this, especially when a package is marked as “in transit” or “delivered” but hasn’t arrived, we may suggest contacting USPS first, as they sometimes have more detailed delivery info than we can access. It’s never our intention to shift responsibility — just to help find a faster solution for you. We also offer Worry-Free Shipping Protection at checkout, which gives customers full coverage in case a package is truly lost. We’d really like to look into this further and support you directly — please email us at [email protected] with your order number so we can help resolve this as quickly as possible. 🖤 The OLUOLIN Team