Olive logoReviews of olivelogo.com

Three words - RUN! RUN! RUN! too disappointed to write now, but as soon as I can collect my thoughts, and be somewhat decent about my opinion I will return and post my entire review. In the meantime if you decide to use this company don’t say you weren’t warned.

Very deceitful! The customer service is very responsive but doing business with them is like swimming in muddy water. I could never get a clear understanding of anything. I asked for a logo design and ended up buying the Olive Silver package. Which was $69. After I selected a logo they tried to charge me $350 to copyright my logo. After I refused they then said they would "throw in" a complimentary web design if I paid for the copyright. I did need a website so I went for it. During the website development I asked about taking the site live they were trying charge me an absurd amount for hosting. At which point I asked them to deliver me the zip files for my site thus far and I would do everything else myself. (They use word press to make the sites which means you can DO IT YOURSELF) Then they tried to trick me into giving them the credentials for my domain so they could then still have control of my site. I refused and they agreed to send me the zip file free of any additional charges. On the day I was suppose to receive my zip files they tried to charge me $117 because it takes "18 hours" to convert all the site info into a zip file. Obviously that is not true. I have given up on getting the site from them and have basically been burned for $350. It has been 3 months I still haven't received my copyright certificate. DO NOT SPEND A SINGLE DOLLAR WITH THEM.

Months after my logo files had been turned over, I receive a call asking if I’m using my logo. I reply yes, although I haven’t implemented it in anything yet. I’m then told that I need to purchase copyright protection from them. I was initially sold with “100% ownership rights” as stated on their website but apparently that’s just in case I wanted to “modify the files”. I said I won’t be using the logo then since I paid $70 for the design and the copyright was $250. I was met with if we do see the logo out there, we will be suing. The sales rep claimed to be an attorney and "affiliated" with the USPTO. He kept quoting "The Copyright Act of 1976" (none of the context, just the title) although he kept saying 1975. If I paid for a service to have a logo designed, why would I have to then buy the copyrights from the designer? A week later, the same sales rep(distinctive accent) called me from an unknown number claiming to be from the USPTO asking for my registration number for the logo. He then said if you don't have a registration number, you must "stop using the logo" and when I told him I was still going to use it he mumbled a few things and abruptly hung up. It was comical but mostly sad and pathetic. This company is a joke and a scam. Do what you want but expect a bunch of BS upon receiving your service(if you do). Here is a list of all websites operating under that IP address: yolkdesignservices mysdesigns olivedesignagency allwebbrands designvocals logoin50minutes logomajic ledgecrm designsdock endeavourwebstudio Their IP is based in London although each address on those websites claim to be in the US.

This is a confirmation that the Federal Internet Crime Report Center has received your IC3 complaint form. Here at the FIC we take allegations of internet fraud seriously and thoroughly review each IC3 complaint form submitted to this office. The FIC assess the validity of each IC3 complaint and only opens an investigation when at least one or more of the following conditions are met: 1. Entity or person(s) uses false information to sell goods, services, or to collect money 2. Individuals representing an entity provides false or misleading information to the consumer to sell goods or services 3. Entity does not fulfill the agreed-upon obligation(s) after collecting money or goods from consumer 4. Entity does not repay money or goods to the consumer if agreed upon obligation(s) are not met After a preliminary review of your IC3 form, it is our assessment that one or more of these conditions does apply to your complaint against the organization "Olive Logo." In all cases we encourage claimants to settle any dispute directly with entity or person(s) before proceeding with an investigation. The claimant has five business days from the receipt of this notice before the FIC opens a formal investigation. If we do not hear from claimant by the fifth day an investigation will be opened against entity or person(s) mentioned in this notice.

I hope to god no more people go to Olive Designs for any sort of logo work. I paid over 100+ dollars to get a logo made. The logos they sent me after a week were so amateur that I , myself could create a better logo than what they did. And to top it all off they kept wanting me to buy a copyright for it so no one else could it use the crappy logo.. I mean if you want a logo done for 100+ dollars and looks like a 12 year old did it go to this company. When I went to there website page and talked with their live support chat. I asked Ben Chester one of the live support chat people if I could write a review about the company and where to do it. He said I was a fake customer / user and said he would report me to google for wanting to post a fake review. And that google would ban my ip etc. I said are you trying to threaten me dude. I did not wanna give him my info but I did. Because I really wanted to write a review about this horrible company. Whatever you do. DO NOT GO TO OLIVE LOGO DESIGNS. If you want a design or logo created just ask your little brother and sister to do it. They will probably do it for free and it wont cost you 100+ dollars and you will probably get something way better than what olive logo can give you. I really hope this helps. And If anyone wants to see my receipt I'd gladly but shameful post how much I spent on the logo I had made.

For a design project that should of taken 48 hours we are now into week eight and have still not come to a completed project. I have been passed between around four managers who over promise and defiantly under deliver. I have been called by this company several times at 1am and 2am as there website suggests they are a UK company they are most defiantly not. The Trustpilot score they advertise on there website is also inaccurate it should be 8.8 at present. I am now seeking a full refund and compensation for the time this has taken. My advice to anyone that is looking to work with this company is steer clear.

I am so disappointed with this company... I have never struggled this much to get in contact with someone! It has been almost 3 months with our website and let me tell you something, nothing has improved. They promote 24/7 design consulting, well guess what terrible communication, constant excuses, no updates. This company stressed me out everyday, I cannot even express how many times I had to call and email just to get an answer and guess what... STILL NOTHING. The website looks like a mess, when i tell you it looks like someone came and just threw anything on well this is exactly what they did to the site. 3 months has gone to waste.

I cannot fathom how this company has such a good rating. I chose them over other similar companies because of the reviews - and have regretted it almost ever since. I am highly dissatisfied with the logo and frustrated with the service. The only way I could recommend this service would be if the customer had absolutely zero graphic editing experience, only needed the most basic logo, would be happy to accept the initial design without revisions, and don't care about possible copyright infringement. Olive only took 24 hours to send the initial concepts. But I had to request the same revisions multiple times to correct the sizing of the words, a misunderstanding over the color, and a typo that resulted - I suspect - from filtering my instructions through Google Translate. I asked if they could do color effects. Instead of responding, they sent a new revision with every letter a different color while completely ignoring the typo and font sizes. Only two revisions in and I was frustrated. Branding is too important to have a language barrier. If that wasn't the issue, why ignore my other requests? This is especially disconcerting since the smaller packages have revision limits and charge more for them. Fortunately, I bought the $119 package with unlimited revisions. Unfortunately, it wasted my time and I started stressing over my deadline. I had only allotted three weeks for the logo, which I thought was a generous number - especially with the quick initial response. The process ended up taking 6 revisions. It would have been 2 if I didn't have to repeat my requests. It also took 15 days. That would have been acceptable if I had ended up with a usable logo. Now, this next part is my mistake; I accept that. Until after I told them to finalize it, I had been communicating with them using my phone. Which meant I kept checking the logo files on my phone. Big mistake. When I received the converted files, I opened them on my computer. Frustration quickly became disbelief and rage. Oh, it scales up without losing resolution, as expected. What I didn't expect, what I couldn't fathom, was why it looked like a toddler's coloring book - the way they scribble over the pictures. There was coloring outside of the lines, there was lack of coloring inside the lines - and I missed it because I was using a stupid phone screen where it was very small and therefore very subtle. Opening it on the computer and zooming in to see it as it would appear on my banners - that was the last straw for me. Using that logo would be an embarrassment. Maybe it would be acceptable if I were opening a pre-school. It certainly wasn't what I expected from a 'professional graphics designer' even one who's first language wasn't English. Rather than bothering to respond - for one I wanted to calm down, and two I was out of time and patients with Olive - I began searching the internet for how to convert GIMP files into vector files. I could have saved myself a lot of time and trouble if I had realized how easy it is from the beginning. But I assumed that someone who does graphic design for a living would have better ideas and be able to do a better job than me. I've only dabbled with PNG and GIMP software, so I knew it would take too long to design it myself. While searching for royalty free images I found one of the very initial concepts that Olive sent me - on one of those "insert your company name here" advertisements. It was not an Olive Logo ad. Suddenly I understood why they were unable to do the things I'd asked for. Things that will be time consuming for me but would be no problem for a real graphic designer. It's because they are not graphic designers. They are the new breed of scammers. They take concepts they find online and pass them off as their own. Perhaps, if the edit is simple enough, they can manage it and have happy customers. But anyone with any experience in graphic design or editing should stay far away from this company. The next day I contacted Olive Logo with my complaints before writing this review. I knew I wouldn't get it, but I was hoping for a partial refund. I didn't expect a full one. They did deliver a logo in the file types they promised. But since I have to question the legality of it, I can't use it even if I was willing to. It makes me wonder whether I would have gotten sued over it eventually. Perhaps this is a blessing in disguise. I knew that scammers were getting more and more clever, but this is a new one. I marvel at all the good reviews and wonder if they made them up, or if they are somehow deleting the bad ones. I will find out eventually when I check back. So I've lost $119 because I received files, however useless. I've lost the time I thought I saved by hiring someone else. I have less than a week to order my custom logo supplies so that they will arrive in time to decorate my store before my grand opening. And because I don't have time - or the equipment - to design something from scratch, I've lost the money I have to pay for the licensing of new graphics. I'm only using up valuable time writing this review in hopes of saving someone else from Olive Logo. So good luck. Beware. I have work to do.