T H.
Horrible company and the most unprofessional business owner I’ve ever encountered
This company is a complete scam from start to finish. The estimate was given over the phone and my mother ended up paying $1000 more upon arrival of the movers. During the move the leg of an antique piece of furniture was completely snapped off and taped back together in hopes of trying to hide the break. In attempting to be reimbursed for this damage per the contract, as well as a couple missing items, the owner was downright rude and verbally abusive over the phone and gave the name of a claims company who doesn't even work with them to file the claim. The phone is never answered and voicemails are infrequently returned. I have moved many, many times and have never witnessed such unprofessionalism. Avoid this company at all costs, I would give zero stars if possible.
Response from OldtownvanlinesNov 20, 2024
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to fix the issue.




