OKOHOKO™ FASHIONReviews of okohoko.com

He pedido un vestido conforme a las medidas que aparecían en la web, pero aún así me quedó grande. Contacté a la empresa al e-mail que me indicaron donde podía solicitar la devolución del producto, dispuesta a asumir el costo del envío al mandar el producto de vuelta, pero la empresa insistió en otras opciones y nunca me dieron los datos de envío para el almacén y con ello concretar la devolución. Cuando insistí, me dieron otro mail al que debería contactar y 10 días posterior a ello, aún no me responden. Cabe mencionar que la calidad del vestido es bastante deplorable para su precio, lo que fue otra de las motivaciones para devolverlo. Era primera vez que compraba en su página y obviamente será la última, ya que me he quedado con un vestido que no puedo usar, ni mucho menos vender.

If you see this review please make sure you do not purchase anything from this shop. The quality is so bad, the product arrived damaged, they then would t give a full refund. Only 30% and even worse the money didn’t actually arrive in my account. Please make sure you never buy from this company, they are awful

J'ai commandé un ensemble de sport taille XL. J'ai reçu une taille 4, exigue d'au moins 7 cm aux manches, et à la taille, et la longueur du pantalon ! Inutile de leur demander un échange. Ils refuseront. Inutile de leur écrire. Ils font du blocage. Dommage, car la qualité/prix est acceptable. Ils perdent un bon client.

OKOHOKO does NOT stand by their 100% satisfaction guarantee. OKOHOKO refuses to return any money. False advertising. NOT orthotic footwear. NO cushion sole and NO orthotic support and NO adjustable ankle straps. False advertising. Very poor quality. The support team will only send generic emails unrelated to your concerns. False support team. Every email starts off with "Thank you for your patience" week after week after week is generic, unhelpful emails and no refunded money. False customer service. My gut feeling is child labour products. Cindy

Absolutely awful DO NOT BUY FROM THIS SHOP! I ordered a pair of $100 boots, they came in a shipping envelope two weeks later and they were the wrong size. I tried to contact customer service, sent emails, waited on the live chat for hours and nothing.

Jumper looked fluffy, it isn’t. Deceptive imagery. Small holes appeared on the jumper first couple of days of wearing inside. Won’t buy from Okohoko again.

Less then one star!!!!!!!!!!!!!! The deliver items in bad quality, not the items that you order and payed for. The promise to send the right items but you never receive them!!!

I ordered several pairs of shoes from Okohoko thinking it would be like other brands I've used before – like Diana Ferrari or Hush Puppies – where, if the shoes didn’t fit, they’d simply email a return label and issue a refund. Unfortunately, that’s not the case here. Okohoko doesn’t offer a return voucher or a refund, and the shoes I received were incredibly disappointing. The materials are cheap, the quality is poor, and they look nothing like what was advertised. Very frustrating experience. Think twice or three times before you order from okohoko.