OjcommerceReviews of ojcommerce.com

I ordered a set of 3 candle holders and when they arrived one was broken. I took the pictures as they requested and sent them. They said they would send me a replacement and when it arrived it was a brass head of an animal. So now I go through the entire process again and send in the pics. They had asked me to return the broken candle holder and I have now requested a return label and still have received none. The only reason I gave them one star was because there was not a -star.

Bought some chairs on Amazon from them due to some favorable reviews but those reviews were obviously faked in hindsight. The chairs were awful awful quality. How the owners of this company can live with themselves is beyond me. What a shame. Don't buy from them at all costs

I bought 8 folding chairs online and I thought I was buying from WalMart so I thought the return would be easy if I didn't like them. I got them and they were SO cheap. Said they could hold up to 200 lbs. I weigh 130 and I thought I was going to break the chair. Turns out the order was actually through OJ Commerce, not WalMart. I apparently didn't read the small print. They charge a 30 percent restocking fee AND they want you to pay the shipping charges back. It just wasn't worth it, and then they could resell them for full price and scam someone else. So I bit the bullet and kept them. I certainly paid a big price for junk. I will never order from them again. I bet they make a lot of money on their junk, but the consumer pays the price. DO NOT BUY FROM THIS COMPANY!

I ordered a coffee table on Amazon and it was shipped by them. It came broken and Amazon refused to stand behind their A-Z policy. I ordered from a different company cheaper and it came on time and no problems. These people put you on hold so long that you simply have to hang up. Shame on Amazon too for not standing behind their vendors.

This is a scam company. I ordered four chairs from Walmart.com (OJ COMMERCE shipped this product for them. The listing was for a set of two. I ordered two sets for a total of four chairs. I received two chairs but the second set never came. I called and told them I needed the other two. I was told the listing was actually just for one (despite my card being charged for four chairs, the listing still mentioned set of two and my receipt listing set of two). I was told I would get a call back by end of day. Never happened. I called first thing Monday morning. A foreign employee refused to let me talk to anyone else and then hung up on me. I called back and was told I need to return the items for a return. This is one of many reviews. I will also be filing a Better Business report.

I made the mistake of ordering a porcelain flower online. Very surprised it was from Walmart cause the quality was really nice. Well it was too big and too heavy for place I wanted to place it. Turns out it's this company, not Walmart AND they recharge for shipping plus a 30% restocking fee!!! I'm keeping this item and have learned my lesson. Never again!

Ordered a daycare shelving unit off Amazon fulfilled by OJ Commerce. Project was delivered damaged and quality was too poor to use with small children. I filled out the return form as instructed and asked for refund not wanting a replacement. Got an email stating they were preparing to ship my replacement. So I called and asked that they not ship a replacement and was told I would owe a $60 restock fee for an item I specifically told them NOT to send!! Refused delivery of new one today still have not been given information to return damaged product. Thankfully Amazon is guaranteeing me a full refund! Buyer beware with this company!!!

I ordered a cabinet through Walmart.com. Didn't notice that it was shipping from OJ Commerce. The listing was worded wrong, with "box 2 of 2" at the end. The details showed the entire cabinet, all the pieces, they even had a picture showing that the product came in TWO boxes. Because everything else was correct, I figured the listing was just typed in wrong. NOPE, I was wrong! OJ Commerce only sent me box 2 of 2. Knowing full well that this cabinet comes in two boxes. I contacted the maker of the cabinet, South Shore, and they were very nice...told me that this vendor knows their product comes in two boxes and hoped that they were sending the first box separately. The woman even checked the shipment for me and saw that OJ Commerce only sent one box. She told me to contact Walmart.com and have them fix the issue. I contacted Walmart.com and was told I had to contact OJ Commerce. Tried to call OJC, but was on hold forever and then hung up on several times. Called Walmart back only to be told to email OJC if they won't answer their phone. So I emailed OJC and their response was to ship the box back for a refund. All I need is the first box...box 1 of 2....sent to me. That would alleviate any issues, but they say because the listing was wrong they can't send me the other box! Now I'm having to figure out how to get the cabinet pieces back into their box and if they'll even have FedEx pick it up. I can't even lift this thing, yet they want me to rebox it for shipping. They did issue a return label with free shipping and said they'll give me a full refund. But my issue is that I just moved and needed this cabinet now, not having to wait for a refund to find another cabinet elsewhere...without a cabinet for my linens, this creates a huge inconvenience for me when all they had to do was send me the other box. Considering I already paid for the entire cabinet, my suggestion would have been the least invasive solution....now it's just a huge hassle. I do not recommend using this company at all. If you can find furniture elsewhere, you should!