OjcommerceReviews of ojcommerce.com

Can't Even!!!! Writing a review at this point would be worthless!!!!!! :(

Scamming company. They sent me the wrong item and wanted me to pay for shipping to return it. Customer Service completely unhelpful/rude. I asked to just get a refund and they said I'd have to send the wrong item back, receive the right item, then send that one back. What? Usually companies are helpful when they send you the wrong item. I had to call my credit card company for assistance because they're thieves.

Stay away from these people. They sell fake goods than charge you restocking fee when you return their crap back !!!

I received wrong Item. Contacted them to return it, so, I have to pay for return shipment and they would only refund 70% of the price upon receiving the shipment.

Awful merchant! Do not buy anything from OJCommerce. The worse customer service, rude attendants. I purchased 4 light fixtures thru Amazon, almost 1 thousand dollars order. I placed my items in the cart and during finalizing the payment, a glitch happened and my transaction did not go thru. I contact my credit card - next day I placed same items in the cart and was able to purchase. then realized that the order went in duplicity. I called customer service and they said i could not cancel one of the orders, but if I return they will keep the 30% restocking fee. I tried to explain the problem and they were extremely rude, putting me on mute and saying that while I was talking his phones got disconnected. They offered me to spend another 1 thousand dollars in new merchandise and return the lights with no restocking fee. This is a joke right?! They do not care about running a good business, they just want to make money without customer satisfaction.

Their customer service is terrible

Customer service awful and unable to give no stars but I would not recommend this company to purchase anything from. I cancelled order and they tried to tell me that they shipped it a 12:00 am exactly same night I ordered to FedEx and I cancelled next morning so I was forced to keep the item or pay $106+ to return it. Item was left on door step so I couldn't reject package and it was damaged badly but again stuck with the item. Customer rep also rude and inconsiderate. Avoid this company who Walmart sells their items on their behalf and then your on your own after they get their cut.

Canceled order after month of no contact. Didn't reply after cancelation. Worst customer experience I've ever had.