OjcommerceOJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.
Ojcommerce (ojcommerce.com) has 760 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 389 reviews with 1 star · Clear filters
john B.
absolutely unacceptable return policies. Item arrived damaged and they claim that I have to pay return shipping and that they will determine if I get a refund. They say it will only be 50% if they item is received damaged by them. Of course it will arrive damaged to them - that's why I'm returning it! The item is of such low quality that I'm not surprised it was damaged during shipping. Buyer Beware!
consumer
Purchase an item and the next day they canceled my order and relist the item for $60 more. This after are you charging me $130 for the item!
BRENT A.
Horrible customer service
Amy
They refused to work with me regarding my order.
Sandra
Their customer service is one of the most horrible services I ever dealt with in my life. John, the supervisor I spoke with should be demoted and not in a supervisory position. The customer service agent began to get impatient with me on the phone. She proceeded to tell me I was "talking in circles." Well, when someone does not try and understand what you are telling them, you will continue repeating what you have to say. You just do no treat your customers like that. You are the one providing me with the service, not the other way around. And if it was the other way around, I would have a lot more respect!! While speaking to the customer service agent and John the supervisor, they could not come to a resolution to the issue I presented him with and had no interest in making right what was wrong. I will NEVER buy from this company again and I highly suggest no one else EVER buys from this company again, unless you want to deal with HORRIBLE customer service. Considering how this company treats their customers---they will probably be out of business in 5 years. No customer wants to deal with employees with an attitude.
Lin L.
Terrible communication. Do not comprehend e-mails. SLOW response. Generic bot replies. I bought my product 2 weeks ago and it hasn't even shipped!
linda S.
Ordered 2 of the tractor seat stools and they are dangerous. I am disabled and got them cause i roll from 1 room to the next and to use at computer. but when I go to set down they want to roll out from under me. I hjave lowered them as much as I can but still very nervous when Im trying to set down on one. Very insecure with them and they arnt as comfortable as it made you think in add.
Tom C.
This is the worst online company I have ever dealt with. Complete scam artists. They not only sell junk furniture they will not work with you at all for returns. So not buy from this company. I would advise Amazon to stop allowing them to sell on their website.
