OjcommerceReviews of ojcommerce.com

They lie about size and quality of product and when you get it eventhough it says you can return items it cost more to have it shipped back then actual item. They also say low on stock hoping you will buy and like myself buy 2. They're so very rude in emails and they don't answer the phone for returns. This is such a scam and a horrible company. Do Not buy from these ppl

The boxes arrived very beat up with holes in them. There was no way the barstools were not damaged. They stated a return would not be possible if boxes were opened, so I wanted to return them and they wanted me to pay for the return. I negotiated for them to pay, but it was an unnecessary hassle. At first, I received a credit minus the cost of the shipping labels. I had to call two more times to get the balance of the total credit. I do not recommend this company.

I ordered a king size headboard from this Company on Amazon, it was pictured in various shades of brown, but the headboard I received was orange.Amazon stated I had to receive a return authorization from OJ Commerce I have been attempting to do so for 24 hours. They keep requesting pictures telling me I had to completely unpack it, I explained that I wasn't going to do so because their policy stated it had to be returned in the original box with all packaging! The picture I sent them clearly showed the orange color. They then informed me that I would have to pay for the shipping, estimated at $280 which is more than the original headboard cost, and that it would not fit in my car! This has gone back and forth for the past day, I finally asked them not to contact me further and I will pursue my refund through Amazon, horrible, dishonest Company, do not buy from them!

I purchased a microwave cart through Walmart.com. Cheap piece of trash! One of the shelves was missing from the box and another piece was broken.

Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!

The product was nice but the pillows were different sizes on the back of the loveseat. The company will do nothing without the original boxes. Their customer service is the worst!!!! They keep sending canned email responses. NOT HELPFUL.

I accidentally hit order by mistake & notified OJCommerce immediately (within 5 minutes) but they would NOT cancel the order. Shipped product & now I will refuse it with carrier AND credit card company. WORST VENDOR I ever worked with. Took days to communicate with.

I highly discourage you from buying anything from this company. We purchased two desks form Home Depot. One was fine and the other was broken. We put together one and brought the other back to Home Depot. We ordered it again. Again, the same piece came broken. Did it again and for a third time the same piece was broken. I called Home Depot and asked to just get the broken piece sent. They sent an email which OJ Commerce replied to quickly asking for pictures. I needed to send them three times as they claimed they were never attached to the email. I then get a call asking if they can refund me $25 and I keep the product as is. I told them no, that I want the broken piece shipped out. I checked my email 2 minutes later and had three emails asking me to accept a $25 refund and then a fourth email was sent a couple minutes later stating they were going to refund me $98 and I can dispose of the product how I wish. If I wanted to do the work of disposing and paying for a large item to be trashed, I would, but I don’t and $98 wasn’t even the purchase price. I emailed them again stating I just want the broken piece and that they don’t have my credit card information so a refund can’t be made. I was told the refund was processed and there is nothing they can do. Definitely poor customer service. I have no faith in ever seeing my full refund. Save yourself the headache.