OjcommerceReviews of ojcommerce.com

I ordered a queen headboard from these folks by mistake. I bought it on the walmart.com site. I hadn’t even open the box when I realized I had the wrong size I needed a king. They did not sell king so I returned it to Walmart who told me I could not return it there I had to return it through the vendor. I called the vendor and emailed and they told me I would have to spend the shipping to return it. The shipping is 250 I paid 251 for the headboard so that’s not gonna happen. Do not buy from these people. They would not even send me a shipping label and deduct the amount of their shipping cost back from my refund. Beware

Don’t buy from this company please save you’re self time and money!!!

DON’T BUY FROM THIS COMPANY! I have been going back and forth with this company for one week. I have requested a refund for a product that is warehouses in Chino, CA only one hour away from me. They claimed the product was back ordered until May And now they want me to wait another 2 weeks for a delivery because my product is sitting in a doc “waiting” for FedEx. Overall a waste of time and un necessary hassle.

Do not buy from this company. I ordered a bunk bed from them 4 weeks ago and it just came in 2 days ago. I called to cancel a week ago and was told I can return the item but I'm responsible for paying the shipment back to them !!! every shipping company charges at least $280 for shipping for a big package.. I will not be ordering from them again.

This company is terrible I ordered 2 mini loft beds with desk and dresser. After receiving just the desk and dresser no bed and nothing for the second bed- I contacted them which whoever checks their emails clearly doesn’t pay attention. I had to explain multiple times that I receive only 2 items. Finally I they provided tracking return slips to send the items back. This whole thing has been a mess. Yet they keep asking me about the bed they never sent!!! Do not buy from them!!!!!

If I could give no star I would. Bought a outdoor rug from WalMart. Thought I could take it back to WalMart. Still unopened. It is from a third party this Ojcommerce. Had to contact them and they said I could send it back at my expense. I am thinking great! Rug cost $229 took it to FedEx and they were going to charge me $282 to send back! Contacted this place to let them know and to ask if they would send a one time smart label and I would even pay for restocking fee. They said no. Don't buy anything from this company. Terrible!

Ordered a bed from this company and got an email with a tracking number saying the product had been shipped. A few days later I attempted to track the package and the tracking number was no good. After several conversations with customer service, i was finally told the package had not been sent and was still in their warehouse. I cancelled the order and hopefully won't have problems being refunded. I checked the reviews for this company and saw there were 299 complaints logged with bbb in the past 3 years.

I wish I could give them ZERO stars...horrible company! I wish I read the reviews before I ordered my (black) bench. On October 25th I ordered thinking I would get it in time for Thanksgiving. They sent a confirmation that they received my order and I noticed the description said (Brown) bench with drawer. I realized the error and thought I could intercept the transaction so that I will get the correct item. Couldn't get thru as it was suddenly not business hours however, they just confirmed my order, do I emailed and asked them to please send me the black bench as you have the wrong description. The operator said he will cancel the order and send me a confirmation. Well after half hour no confirmation so I called and the next operator alot less polite than the first said I can give you a confirmation but that doesn't mean I can catch it it may have already shipped. Imagine that... it was presumed shipped. After countless calls,email to reroute they told me to accept the package and If I don't like it I can return. No deal! I tracked the package with the shipping co and imagine my shock when they say you do not have a tracking no. Because the item wasn't shipped. I kept calling,texting beyond the point of frustration and I gave up and filed a case with my credit card co. After 3 months of their investigations they found no wrong doing. Meanwhile I have no refund and no product. Now its been 5 months and it seems my money is somewhere in the universe because OJCommerce says the released my money and its up to my credit card co to claim it. And the credit card co says they can not get money they don't see. I have since contacted Better Business Bureau. They should not be in business because of their criminal activity. (Customer service sucks by the way.) Signed...still upset. DO NOT ORDER ANYTHING FROM THIS COMPANY... TOTALLY A SCAM.