Oia is constantly evolving by your side to combat aging with science and technology, as well as years of experience in the skincare industry. At the heart of Oia is the desire to deliver transparency and openness. Oia provides innovative solutions for you to combat skin worries at any age. We believe in creating the future of skin solutions which embrace beauty and self love.
Oiaskin (oiaskin.co) has 79 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
oiaskin.co
Website
oiaskin.co
Category
Cosmetics & Makeup
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 37% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I do believe in these types of products. However, the promise of 15 uses is very misleading. After proper care, my face strips Did not last past the 2nd use. The neck strip was heavy, constricting, and suffocating to wear let alone sleep in. The chest one was fine. To me, not worth the money.
Response from OiaskinJan 7, 2021
Hello,
Thank you for reaching out to us and we have every desire in addressing your concern. Can you please email us using TRUSTPILOT as your subject so we can easily identify you? I look forward to hearing from you soon so we can help you resolve your concern.
Michelle
TH
Theresa
I ordered this product
I ordered this product, but then read more about the company and all their product is made in CHINA! I asked for a refund and they said that since it was in transit to me they could not. Whatever! Don't be fooled, this company is based out of Wyoming but the product is made in CHINA! Read the ingredients, I'm not putting this on my face! Save your money and invest in some good facial products made right here in the USA.
Response from OiaskinJan 7, 2021
Hi Theresa,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. Can you please email us using TRUSTPILOT as your subject so we can easily identify your email.
I look forward to your soonest reply so we can help you address your concern.
Michelle
MA
Malinda
Waste of Money
Spent $125.00 on all these products believing what they advertise....Used only 3 times before the patches no longer adhered to my fresh clean skin. I cleaned after each use as specified leaving to air dry properly etc. There is no way you will get up to 15 uses out of these. The company did not seem surprised at all with my situation so this must not forecasts surprise to them. Waste of money!!!!
Response from OiaskinDec 6, 2020
Hello Malinda,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
Can you please send us an email with the subject TRUSTPILOT so we can address your concern?
Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Michelle
MA
Mary
I love Trustpilot
I love Trustpilot. Companies can control their reviews on other platforms such as social media but not here. Thanks to all the ladies leaving your honest reviews.
I was going to order this product but not anymore.
Response from OiaskinNov 30, 2020
Hello Mary,
Thanks so much for sharing your thoughts with us. We want you to feel comfortable sharing good or bad news with us. Please email us and use TRUSTPILOT as your subject so we can help you with your concern.
We are glad that these few negative reviews below have already emailed to us and were handled accordingly. Looking forward to your email.
Stay safe!
Michelle
DT
D T.
Scammed
I ordered the full pack, they sent me a message that orders would take an additional 2 weeks before shipment and to email if I wanted to cancel, I did the same day. They sent me an email that they do not refund or cancel.
Response from OiaskinNov 26, 2020
Hello D Thurn,
I hope all is well!
We appreciate you taking the time to put a review and this will help us improve the quality of our products and our services. Can you please send us an email to our website so we can check what happened to your order? Kindly put the subject TRUSTPILOT. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I look forward to hearing from you soon.
Michelle
CO
Consumer
I tried their products and there was no…
I tried their products and there was no noticeable change , they sent me an email offering me a 30 per cent refund quite a while ago now , I have sent numerous emails to say I would accept the refund but I have heard nothing back and still don’t have my refund , very very disappointed in this company, and would not recommend them to anyone, in fact I’m considering going to consumer protection, it really upsets me that people can’t be honest
Response from OiaskinNov 26, 2020
Hello,
We appreciate you taking the time to put a review and this will help us improve the quality of our products and our services. Can you please email us again from our website so we can address and resolve your concerns properly? Kindly put the subject TRUSTPILOT. I will look forward to your email stay safe and healthy always!
Michelle
WB
Whistle B.
Oia Anti-Wrinkle Face Lift Patches 6 pack
1st entry
Review OiaSkin Face/neck patches
2nd etc
Follow up communication from OiaSkin on 25/10/20
3rd etc
Follow up email from Oiaskin received 26/10/20
4th
Email from Ms M. Oiaskin on 29/10/20
5th
25/11/20 Received refund + replacement. Will review product again 🤞
_______________________________
1st entry
I thought I would give the Oia facial patches a try & review specifically the facelift patches for the forehead, eyes, smile & neck. I was eager to try these Oia patches which were advertised on Instagram. I forked out $82.55AUD for 6 patches. Quite pricey compared to other companies selling the exact anti-aging patches. I kick myself now for not purchasing Wrinklesminckles at half the price, who also have a good reputation for products & service.Oia clearly states if the patches are looked after properly & cleaned they could last up to 15 applications.Not the case.My neck patch started to fall apart after one use & I have photos to prove it. It's pretty disappointing to not only have the patches not stick properly after the first use, but as a first time customer having your emails ignored by their customer sales department. Oia advertise that they as a company are there to help, they even state in their product leaflet insert that customers can share their experiences & to contact them via their email if we as customers have any concerns at all.
Their leaflet also states "We're always here to help & provide you with a wonderful experience!"Really??? Why can't an email with my concerns be addressed head on, which was sent on the 19/10/20..5 days ago. Oia clearly do not take customer concerns seriously because emails/photo evidence has not been dealt with. I followed Oia instruction leaflet to a T, & applied the patches on clean skin. By morning the adhesive on the neck patch had also started to peel away along the edges.I expected issues would arise with the patches after several days use, maybe even at the 5th day or 8th day leading up to day 15...but not after day 1's application. The eye patches also had white discolouration spots.After my first use I immediately contacted the company via email with my concerns. Their website states they respond within 24-48hrs during Mon-Frid. I have been waiting 5 business days. I have contacted them 4 times with photos to show them my concerns & also reached out to them on social media. As expected no response.It's a pity my concerns were not addressed because I have more than 10 family members/friends who were hoping to buy this product.Pretty silly to ignore customers because overall they as a company will be missing out on multiple sales down the track & long term customers.Poor business ethics. I will definately advise as many friends/family & beyond my experience, plus show them photograph evidence.Photos don't lie. I really had high hopes for this company, & to think they also requested a tip at the check out to assist them, which I also paid in good faith.Poor form I say.
2nd entry
**New Entry 25/10/20**
(Since my online review I have received an email from Oiaskin addressing my concerns on 25/10/20 & apologies).
I will wait & see if Oiaskin follows through with their email promises & once again try the replacement patches that were offered to me. Please be aware that I was only offered a 30% refund for the faulty patches if I didn't want a replacement).I will once again review the 2nd batch of patches.Hopefully they will keep their word & follow through with the delivery.Let's see what will happen.Im happy to give them a 2nd chance. Stay tuned ladies & gents & thank you for reading my post.Until then keep safe & have a great day 😷🙏
3rd entry...Let the games begin!
Received an email yesterday 26/10/20 from another Oiaskin employee Ms.E...she is claiming she can't find any photos I emailed to Oiaskin...with a how can we help scenario being played. Amazing how multiple emails have lost their photo attachments.
**Note**
I have checked my email is working with friends & as a precaution had also sent the original emails with attachments from two email accounts & also via PayPals dispute resolution website too.So who am I suppose to believe now?Ms.M claiming a replacement pack is on its way? Or believe Ms.E?
As previously advised on 25/10/20 CSO "M" from Oiaskin advised me that she has received authority to replace my faulty patches. Either there is some sort of miscommunication happening amongst the staff at Oiaskin? Or they are trying to reneg on their replacement promise?
Email yesterday (26/10/20) to CSO "M" has so far gone unanswered. I ask, is this what you want to experience as a 1st time buyer? 😕
4th entry 29/10/20
Ms M email claims processing team will send a new pack, no details 😕
5th entry 25/11/20. Received replacements/refund. Will review new pack again.Thank you Ms M
Response from OiaskinNov 26, 2020
Hi Helen,
I hope all is well!
I have emailed you a couple of times and replied to all of your concerns but unfortunately, after I sent you the message that we're still waiting for the new tracking number of your replacement we no longer received any reply from your end. Anyway, it is okay we understand your frustration. We hope you have received the replacement we sent and the full refund as well. Thank you very much and stay safe always!
Michelle
VE
VeloDiva
Caused moderate skin irritation
Slick marketing, controlled *positive* reviews and no active claim of this Trust Pilot account leave me wondering what more is being hidden from view?
These medical grade silicone skin patches sound like a great natural alternative to the abrasive, harsh and chemical~based anti~aging products dominating the market. However, you likely won’t hear much about those people with sensitive skin, like me, who react adversely, develop skin irritation rashes and come out looking *lobster* burnt instead of youthful and refreshed.
The result, after not even 15 minutes of using these over~priced, short~lived patches was absolutely awful for me. I look dreadful, especially under the eyes where the patches were on the longest, like I fell asleep high noon in the wind blown Sahara without sunscreen on. After an hour, my skin has yet to calm down....may be awhile yet of me looking sizzled. I basically just tossed $90 into the closest garbage.
Word to the sensitives: do a skin patch test somewhere discreet before applying. Package warns to discontinue use if irritation develops yet how often does this happen to people? Likely more often than the company will willingly reveal, which is why I’m writing this review.
Please be careful with this product if you have sensitive skin. I feel it should not be marketed to such skin types at all, there should be more public warnings. My faith in this company’s integrity is zero as a result of lack of transparency. It actually says on the Oia Skin website that this product is *side effect free*, which is NOT my own direct experience.
Response from OiaskinNov 26, 2020
Hello VeloDiva,
I hope all is well!
We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. May I ask if you were able to email us from our website so we can resolve the issue you have encountered? We at Oia Skin are always open to address all the concerns that our customers have experienced. Kindly send us an email with the subject TRUSTPILOT.
We look forward to hearing from you soon!
Michelle