Rebeca C.
I ordered this after seeing multiple…
I ordered this after seeing multiple advertisements on YouTube. Easy ordering and delivery. What I’m extremely disappointed with is the results. I used overnight on the forehead, eyes and neck patch as directed. First of all, the neck patch was extremely restricting and uncomfortable. I had to loosen a few times and it ended up making more wrinkles on my neck by the morning. Also, my forehead ended up having a red and itchy rash a little while after I removed it in the morning. I also thought it was strange that even though I removed the air bubbles on the forehead patch as instructed, I ended up with weird looking indentations on my forehead after removal. I also had dryness around my eyes with visible lines of placement! I feel as though I was deceived with false advertising. Customer service got back to me and refunded 50%. I complained and this was the best they could do. I even asked if I could return the unused chest patch. Overall, I do not recommend this product. It’s hard for me to believe the positive reviews and videos advertised. The only positive was how quickly customer service got back to me.
Response from OiaskinMar 1, 2021
Hi Rebecca, I hope all is well! We appreciate you taking the time to put a review and this will help us improve the quality of our products and our services. Can you please send us an email to our website so we can check what happened to your order? Kindly put the subject TRUSTPILOT. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I look forward to hearing from you soon. Michelle