OhuhuReviews of ohuhu.com

I ordered 2 sets for my girlfriend as a christmas gift. Recieved both sets, but in 1 set there was a dried out marker. Contacted support twice, no reply. The markers are great, you just got to hope there is nothing wrong with your order because you won't get any help from their support

I ordered the 320 ohuhu Oahu set of alcohol markers which I wanted for £135, tracking was ok until it got to the uk and now I’m expected to pay another £48 for customs fees.. I got a letter from Parcelforce 6 days after the date of the letter explaining the costs that need to be paid I have been in touch with ohuhu customer services who then told me I needed to pay customs to get pens delivered then when I receive them they will refund me.. that’s ok but money is tight due to cost of living.. wish I had ordered them off Amazon now as they would deliver same day/next day even though they are a little more expensive they would be worth it. Now have to wait 20 or so days until they are sent back to ohuhu so I can hopefully get a refund! Not a happy customer!!

My order still hasn't shipped, and I've encountered numerous issues with this company. Initially, I was on day 3 without any shipping updates, despite their claim that orders ship within 24 hours. This is completely misleading; after reaching out, they stated it’s actually 48 hours, and here I am, 48 hours into my second order with no shipment in sight. I requested to cancel part of my order—specifically, some gel pens—and was informed that they had instead canceled my entire order. To make matters worse, I’ve been told I need to wait 2 months for the alcohol markers I never wanted canceled in the first place, to come back I stock. This is utterly illogical since the set I ordered should still be available. Their response to this mess? A mere 10% discount, which is already advertised on their website. This is not an acceptable resolution.

the pens are nice-great for art.However, when i was my pastel set something happened that bothered me,VERY much.I was drawing a picture for my friend when i coloured with the colour hazelnut(from pastel set like i said before i don't think that they have this in stock anymore) and it appeared LITERAL orange on my canvas..i just thought it had to set in for a few minutes.I waited but NOTHING CHANGED DURING THAT TIME!!! It had still appeared orange on my canvas-ORANGE- and this was for my friend she knows the person that i was drawing very well so i could NOT surprise her with a orange person.Because i knew what would her reaction she would obviously fake being happy.DID I MENTION THAT THE CANVAS WAS LITERAL WHITE?! I had a melt down and no I'm was NOT being dramatic thank you very much.It looked HIDEOUS-my drawing was bad enough but now this?I could not believe it.It was orange-orange!!! I'm just so disappointed i might cry all over again.LESSON LEARNED DO NOT BUY FROM OHUHU AND USE THE COLOUR HAZELNUT UNLESS YOU WANT IT TO TURN OUT ORANGE!!!utter disgrace from ohuhu-shame...

Decent pens got the 320 pack better if wider selection of brighter colours but the main issue was the delivery. It seemed as if no on knew what was actually happening with my parcel as it was sat in one place for almost a month and itvwas a pretty terrible shipping experience i was starting to believe it was a scam at one point but the pens did arrive so i guess i cant fault them but anyone who orders from this website expect it to take around a month or so for delivery not the estimated delivery date they tell u.