OhoraReviews of ohora.us

Overall the products are not too bad, but I found the company is not being transparent to their customers. My first order my uncle helped me picked up my order from the States. Then I noticed they started to ship to Canada and it said free shipping if you order of a certain amount. However, no where on their website, did they indicate that there may be duty and custom charges. I recommend other customers to not order to Canada, otherwise you will end up spending at least half of what you spent in your order on the custom and duty fee.

I had a problem with an order that I placed, paid for and received from Ohora. However, after sending four emails to their support address I have not received a response. I'm very disappointed as I am missing a key tool from my order and cannot apply the nails I paid for without it.

I ordered few items but 1 of them was missing due to out of stock. Left couple messages by filling out the online form and email them for refund. No feedback at all, and I chose to dispute the charge. I can't say their customer service is poor because it doesn't even exist.