U.S. ESTA ServiceReviews of official-esta.com

You don't need this service. It is a rip off of a government service that only cost US dollar 14. The name is misleading, this is a private company and not Official at all. Avoid.

Con artists claiming to be the official Esta website but they arent- they charge $95 for a service that actually costs $14 if you do it directly with the official government site.

This company are claiming to be the “official “ ESTA website but they are NOT. I did all the work myself,filling in all five of our passport numbers and full names of each of us and our address. Imagine my shocking horror when I realised that they had not only charged myself £70 for five ESTA’s but actually took £390.64! I contacted them and they offered 25% of my money back! The nerve of them. Be warned as I only wish someone had warned myself and prevented them from taking so much money. I never suspected anything as it looked like the real deal but they’re very clever to dupe people in to believing that it is the genuine website. I’ve checked with the proper website and our ESTA’s are real, however I am left feeling so angry with them charging all that money for their “premium “ service, indeed! Under section 75 of the consumer credit act I am entitled to my money back for breach of contract from my so I shall be claiming every penny over the £70. That’s all it should have been. If I stop a few people from being duped as I was then hopefully these types of companies will be out of business soon. Can’t believe that they can call themselves “ official “ and get away with it, apparently they are not breaking any law! Purposely trying to catch unsuspecting customers out though, that’s for sure. I never seen the amount being taken until I read my bank statement, so be warned and don’t use this company.

This is a fraud. They will get you an ESTA but charge an additional $76 when you can go directly to the official site (which they claim to be) and get the ESTA for $14.

did anyone get past customs?

The customer service was very unprofessional and it is not worth the extra money. Stay clear! Do not use this website.