U.S. ESTA ServiceReviews of official-esta.com

Super efficient service! Amazing turnaround time and friendly support staff!

I didn't understand that there were other ways of getting the Estas. I was confused, mostly about the difference in price to that of a friend who had just applied for the same thing. When I asked for clarity via your email address customer assistance and was answered promptly. The explanation was courtious and clear. I was offered a discount which was extremely kind. I am afraid I have reached an age where I do need explanation often and I can only thank you for your assistance. Kind regards Jo Baker

Thank you for speedy and friendly support! In spite thanks giving holiday, I wrote in not expecting any reply for a visa application receipt request. Support officer Jayne, replied so quickly and professionally. Such a wonderful experience and I really looking forward in visiting USA. Thank you Jayne.

Overall a good service. I made a mistake on my first application. I answered one the questions incorrectly about previous criminal records (I was once cautioned by police but never arrested). They helped me get in touch with Customs and Border Protection to get the denied ESTA overturned so I could apply again. I was able to resubmit another application free of charge and my ESTA was approved. Saved us a holiday so no regrets on their service and would recommend for others.

This service is expensive, but I found their customer support really helpful when I arrived at the airport without a valid ESTA and needed to make an urgent application. I was in a bit of a panic waiting to see if I would have to miss my flight, and all my emails were responded to really quickly on a Saturday, and it turns out I also made a mistake on the form as I was in such a rush which they identified and were able to inform me. I just made my flight and without this service i'm sure I wouldn't of got my esta in time. I was happy to pay the extra price to actually deal with a company that has real people rather than an online system where there is no human element. It may not suit everyone but it probably saved me £500 on having to re-book my flight.