OfficeSupply.comReviews of officesupply.com

I ordered 4 Airborne. Big mistake as they were nearly expired. They would not accept a return. First and last time I order from them.

Go Elsewhere for Supplies. Used Officesupply.com for copy paper. Never came. Called and they say there system doesn't show when delivered unlike any other vendor I've used in the past. After showing shipped as unchanged for 10 days, the follow-up and get the run around that they can't determine the status. A day later they tell me the package was delivered with a photo of some unknown address - not mine. So far no refund, no replacement and no further contact other than they are looking into it with the delivery service. No bueno.

I ordered two packs of DVD-Rs. The carrier failed to deliver claiming the address was incorrect, which was a lie. The seller reshipped by Fedex. The DVD-R packs were thrown into an overly large box with no packing, so they moved around in the box. Both packs came loose so the DVD-Rs could move around, rubbing against each other which experience has shown makes them useless for recording. The plastic base of one of the packs was broken. I will not do business with this company again.

WORST online shopping experience in a long time. I do a lot of online shopping and have never had as many issues as I have with this company. I will never buy from them again. Due to their ridiculous amount of security checks on my credit card, they officially ruined a Christmas gift for a family member. Surprise surprise, I was legit but now my family member knows her xmas gift. Thanks alot Officesupply. You really failed this customer.

Officesupply.com We shopped for the first time on March 18. A few hours AFTER our order was canceled before it was shipped. We learned that there was an issue with the validation. Although we are a company with LEGAL TAX NUMBER IN THE USA and we are sellers in many marketplaces (Amazon, Wallmart, Ebay etc) and we have sent all our legal company documents, we did not pass the verification. WE HAVE PAYED THE FEE OF THE PRODUCT FROM THE BEGINNING. THE FRAUD STARTED HERE. Although the product we purchased was canceled without being shipped, our money was not returned to our account. Our e-mails we sent with this subject were not returned in any way. We strongly do not recommend Officesupply.com if you do not want to be scammed. WE HAVE EVEN BEEN SCAMMED AS A REGISTERED COMPANY.

I recently ordered an office chair from officesupply.com and within 3 days they dropped the price by 25% and sent me another reduced price offer for the same item. When I called their customer service to ask for a price adjustment to my original order, they said that my order was more than 7 days old (it was 10 days to be exact) and they couldn't adjust the price due to their "7-day policy". That is the absolute worst excuse from customer service anywhere. They sent me the reduced price offer exactly after the adjustment window had expired. I've purchased thousands of products online but I've never experienced this type of treatment. Looking at their reviews, I'm not surprised. This was my first purchase experience with officesupply.com, and now I'm regretting it. BEWARE!! They will trick you with clever discounts and lure you into buying more which seems like bait and switch. SAVE YOUR MONEY!! There are far better options out there.

These people indicated the office furniture was from Office Depot. They charged me $240 shipping, whereas Office Deport does not charge a shipping fee. I was told it comes from their warehouse and shipping fees apply. They also said they could not deliver by UPS because oversized item. No mention of FedX. I ordered 5 items and was charged oversized shipping on all. These items are in boxes to be assembled. Also I was told they were members of the Better Business Bureau. BBB states they are not. Beware this company is hard to deal with and misrepresents the facts.

This company is terrible, I have spoken to multiple representatives and even supervisors regarding my order. My order was delayed three times, I called and asked why and no one could give me a straight forward answer. When I asked to cancel my order they asked for another chance to deliver the desk, I said absolutely not you've had three chances. The supervisor said the reason they could not deliver my item was because they needed a 24 foot truck, my item is 72" X 36", and that is when it's assembled. After dealing with customer service they were unable to provide me with the number I was able to cancel my order with. I was told to call Office Depot, they were unaware of this company and do not have a connection to them. I will never again order anything from this company and it is only because of how terrible of an experience I have had with their shipping company.