William M.
Oemtronic.com Scammers
Do not, I repeat DO NOT buy anything from this Oemtronic.com I order an engine for my 1971 Mustang from Oemtronic on July 25,2025 with a 3-mo. warranty for $1055 I called them back on July 28, to let them know that I was not going to have the engine installed for another 2-mo. They offer me an extra 3-mo. warranty for $210.00 They told me it has to be paid before shipping. I then ask when the engine would ship. They informed me it would be shipped the very next day on July 29. I called serval times on Aug. 12, no response. I emailed them on Aug. 13, telling them I have not received the engine. I received a call back from them the next day on Aug. 14, I informed them that I never received an invoice for the extended warranty. The salesperson then tells me that the engine must be installed within 2 weeks of receiving the engine for any warranty to be validated. They sold me an useless warranty for $210. They would not issue me refund. I then asked the salesperson for the Tracking #. He informed me that engine has not been tested or shipped yet so there wasn’t a tracking #. The next morning at 9:30am on Aug. 15, (PT) I call to cancel my order for miss leading information, knowing that the engine has not been tested, or shipped. They informed me that the finance department would call me in 10 min. After days of calling and emails, they finally call me back 11 days later on Aug. 26. The represents informed me that there will be a 35% restocking fee for return shipment. I then ask how you are going to charge fee for an engine that ever left your business. After which he hung the phone up in my face. On Aug. 27, 2025, they charged me an 53% restocking fee and returning 47% of my money. They even charged a restocking fee for the ex-warranty. When I told Oemtronic that I was going to report them. They changed their return policy overnight. The original policy stated 15-20 restocking and shipping fee to 30%, which either one does not pertain to me. I was able to screenshot and timestamp their website for proof.