Oldsmar Business A.
I followed their guidelines perfectly…
I followed their guidelines perfectly and even went below. Linkedin still suspened my account. Do not use

LinkedIn automation tool, autopilot & lead generation software : automate, create campaigns, build funnels and grow your business! Free 7-day trial.
Octopuscrm (octopuscrm.io) has 203 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Oldsmar Business A.
I followed their guidelines perfectly and even went below. Linkedin still suspened my account. Do not use
Janneke C.
Linkedin profile blocked
Jordan G.
I bought the annual plan. I realized it was not automated. As a business owner you need to spend 2 hours running this DAILY to make use of it. Huge waste of time. Terrible product. Their Terms are to refund within 24 hours. I requested within 24 hours and they kept trying to sell me other products like Dripify and other stuff. Horrible customer service, terrible product. I would try any others like DuxSoup or ALfred or anything else already automated with easier customer service AND IS THE SAME PRICE.
Nek K.
It's a scam. A company that hides its employees and has fake Linkedin accounts cannot be trusted. No info on where their HQ is, their founders, management etc. Completely shady. All of their FAKE BOT sellers on linkedin use fake pics of hot girls as their profile. This company is the apex of unethical behavior. I'm not surprised if all the reviews are fake as well.
Travis W.
Poor customer service and be sure to set up calendar reminders for their annual renewals. No notifications, emails or anything, when you question why they don’t give you a heads up they tell you “that’s how annual plans work” they’ll take the money and just keep referring back to their T&C’s. My suggestion, Find another service, you’ll have less headaches
Response from OctopuscrmFeb 16, 2021
Hi Travis, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Indeed, your payment method has been charged since your annual subscription remained active with us, however, our customer support team has agreed to refund the payment immediately after we received your request without a single question asked. We appreciate the time you took to share your concerns, and it's our hope that you'll give us the opportunity to better serve you in the future. Thank you, Alan Customer Success Manager at Octopus CRM
Mary
DATA MAGICALLY DISAPPEARS AND REAPPEARS! NO HUMAN BEING TO TALK TO AND DENIED A CALL WITH A SUPERVISOR. TERRIBLE CUSTOMER SERVICE!
Response from OctopuscrmFeb 9, 2021
Hi Mary, I am sorry to hear you've faced technical difficulties with the software. The data inside your CRM is tied up to your LinkedIn account, therefore it's recommended to be logged into your LinkedIn account while using the software. Indeed, we do not provide phone support at the moment, however, you can use the "Contact Us" tab in your CRM to shoot a quick message (with screenshots) and receive a prompt response from our support team (we strive to respond within 30-60 minutes). But, we do realize the importance of having live support, therefore the live chat option will be integrated soon. Thank you for being with us, Mary. Cheers, Alan Octopus CRM Team
Paola P.
Not enough information regarding each subscription level. Needs a lot of advancements. Customer service support is horrible. It is a mission to can get a hold of management.
Response from OctopuscrmFeb 9, 2021
Hi Paola, My sincere apologies for the slow reply. You can view a detailed overview of our pricing structure here: https://octopuscrm.io/#pricing Moreover, you can view more info on each subscription level in the "Billing" tab inside your CRM. Indeed, our customer service is currently provided by email only, even though we strive to provide immediate assistance. However, we're on it and 24/7 Live Support will be integrated soon enough. Thank you for being with us, Alan Octopus CRM Team
Braj
It needs lots of advancement. Most of those are common sense. Like, recurring invites/msg/endorse send out. Importing higher number of connections.Ability to msg group connections.