OctopuscrmReviews of octopuscrm.io

Linkedin has spotted using Octopus CRM and has locked me out of my account for a couple of days. Disappointing after paying for the whole package.

No refund, siit software. Too many stepes to take to set up funnel. Bad customer support. Do not use it, find better soft.

It seemed like a good system in theory but I opted for the unlimited version solely for the connect by email function to bypass the weekly limit set by LinkedIn only to be disappointed as I'm now on day 2 of using Octopus and the connect by email service is not working. I have sent several messages to support on the website as well as emails, its now 7 hours later and have had zero response from support. I'm very disappointed in the unlimited version and in the customer service. The next day: Support finally got back to me, I sent the a screen recording of my issue with connect by email only for them to tell me "The Octopus Unlimited plan allows sending up to 200 connection requests weekly (common requests and/or invites by email)" this is not what is advertised at all. They advertise 500 invites per week & that was the sole reason why I got the unlimited package. I am very disappointed in Octopus and quite frankly I want my money back.

It's imperative to recognize that utilizing the OctopusCRM tool can have detrimental effects on your LinkedIn account. The user interface may not sufficiently communicate the potential hazards of automation tools, which can result in your account being restricted or banned. LinkedIn imposes strict limitations and leverages AI bots to monitor user behavior and eliminate any content that violates their Community Policies or User Agreement guidelines. Despite OctopusCRM's claims of secure message intervals, our legal team discovered that the tool sends an excessive number of messages at once, rendering it easily detectable by LinkedIn. We have notified the FTC in the US and SARs in the UK of OctopusCRM's practices and have already commenced submitting evidence to LinkedIn's Audit team.

I paid to bypass limit request and it doesn't work I asked why they told me politics changed ...

Purchased the annual plan once - BIG MISTAKE. The company oversells what the product actually does, so we stopped using it about 4 months into our annual plan. After we stopped using it, we unsubscribed but it didn't actually unsubscribe us because of the buggy interface. So 1 year later we got another $400+ charge from them, and the absolutely refused to refund it because we were "outside of their 24 hour refund policy". Looking deeper into the company, it's oblivious they are hiding their employees, have fake social proof and don't really care about their customers or product.

I signed up for a subscription for sending 2000 email invites per month. Initially, this worked, however, 5 months into the annual subscription, I am unable to send out any email invites using Octopus CRM. Octopus is unable to supply a workaround to solve this problem. My request for a refund for the time I will not be able to use this CRM was declined. I cannot recommend using Octopus CRM.

It worked for 6 months, then it got my account banned. 30 connection requests per day got me banned. Not worth the risk.