B T.
Devastating!
I'm completely confused. I thought this company was here to help. Instead, my credit rating has plummeted. I've paid into this company $1054.14 and my account balance is $310.93. (They've not notified any of my card companies, nor paid anything toward them) How is this helping me? Had I used the $1054.14 towards my cards, I would at least be right where I started, which was struggling, but caught up. Credit rating was 674, now it's 510. One company that I hadn't put on this said I'm definitely no longer credit worthy, and canceled my card. That made my score drop even more. The person I had been talking to in the beginning stopped responding to me. 3 weeks later I sent an email stating I would wait until Friday (yesterday) to hear from her. Thursday, someone finally said Jenn is no longer with the company. They couldn't notify customers 3 weeks ago? I was told, by Jenn that the first month fees do take more than half, but after the first month, that would not happen. Well, that was obviously not true, as you can see from my balance. I was also told not to take calls from my card companies. To block them. I believe this makes things worse. Why could I not just tell them what is going on? Y'all, this is devastating. There must be a better way. I'm going to be taking calls from my card companies, and work it out directly with them.