Our company was carefully built to create high-value hosting services and true long-term relationships with our clients and supporters. The values we own today : reliability, tolerance - were rooted by our customers over the years of successful collaboration.
OBHost LLC (obhost.net) has 108 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
OBHost, obhost.net
Website
obhost.net
Category
IT & Communication
Location
Lewes, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Well, it’s alright now ! Due to eid holidays it took so much time but eventually the issue has been resolved by obhost team. Thanks!
Response from OBHost LLCOct 22, 2023
Thank you for your understanding and patience during the Eid holidays. We're delighted to hear that the issue has been successfully resolved by our OBHost team.
Your feedback is invaluable, and we truly appreciate your kind words. We understand the inconvenience you faced and are grateful for your continued trust in our services.
If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks again for choosing OBHost, and we wish you a great day!
AN
Andri
VM got reset, downgrade from OpenVZ7 to OpenVZ6
i got a very cheap yearly plan of virtual server from their Black Friday Promo, it was Frankfurt OpenVZ7 vm with 4C Ryzen 6GB Ram and 80GB SSD. Everything is good (Support, Network etc) until a couple of months later it was suddenly gone, cannot ssh, also no vm appears on my virtulalizor.
I contacted support and they answer briefly: my vm got reset and they will reprovision it, but to OpenVZ6, what? i need at least Ubuntu 20 or Debian 10, not ancient Ubuntu 18..
i ask them to migrate mine to OpenVZ7 but they said it came with a cost, what? i think this was a very bad first impression of them. im very dissapointed and immediately canceled my service and not going back..
Fast support, not very good service. I was lucky it was not a production server.
EDIT AFTER THEIR REPLY:
Ticket#OB-01695715
Ticket#OB-01691954
invoice#33893
Change Date of experience to Sep24,2022, sorry i have missed to the correct date before
Response from OBHost LLCApr 3, 2023
We're truly sorry to hear about your experience. Your feedback is invaluable to us as we continually strive to enhance our services. Regarding the unexpected disappearance of your virtual server, please accept our sincere apologies for any inconvenience this may have caused.
It's important to note that occasionally, server resets can occur due to missed payments. However, upon resolving the payment issue, we promptly provide access to the latest available machine to ensure uninterrupted service. Our aim is always to deliver the highest level of performance and reliability.
As our infrastructure evolves to meet the growing demands of our customers, we're constantly adding new machines to our network. This expansion may occasionally result in variations in virtualization versions. However, rest assured that the specifications of the server, including CPU, RAM, and storage capacity, remain consistent across all machines.
We understand the importance of maintaining consistency and reliability in our services, and we regret any confusion or inconvenience caused by this situation. Your satisfaction is our top priority, and we're committed to addressing any concerns you may have.
If you have any further questions or require assistance, please don't hesitate to reach out to us. We value your business and appreciate the opportunity to improve your experience with us.
D
Максим Г.
They suspended my service for no reason
One day I received a letter:
"This is a notification that your service has now been suspended. Suspension Reason: brute-force from your network / domain"
I opened a Ticket #OB-51630652 to realize what happened. After 6 days of waiting they provided zero info, only that: "Because of abuse we can't unsuspend this."
That's all you need to know about level of their support.
Update: Service unblocked.
Response from OBHost LLCAug 23, 2022
We're genuinely sorry to hear about your recent experience. Feedback like yours is invaluable to us as we strive to continually improve our services. We understand the frustration caused by the port issue, and we apologize for any inconvenience it may have caused.
Regarding the issue of spam, please be aware that we have a strict zero-tolerance policy in place. If your server is found to be involved in sending spam, it violates our terms of service, and as a result, you may not be eligible for a refund. Additionally, we may need to suspend your service immediately to prevent further abuse.
To address your concerns, we encourage you to continue communicating with us through the ticketing system. Rest assured that we will thoroughly investigate your case, and if there is no evidence of spamming, we will take the necessary steps to unblock your service.
Thank you for your understanding and cooperation as we work to resolve this matter promptly.
MN
M. N.
Lack of Communication
no have proper professional way of communication. guide line. and cost of certificate is to high. you must provide high level support if you earn high cost.
Response from OBHost LLCOct 1, 2020
The cost is not high basically their is a difference between single domain SSL and Wildcard SSL so different product and different pricing and By default SSL comes with .cert format and you can convert it to any format. Conversion for every single server and formats are not included by default.
Hope you understand this.
