Caroline H.
Seemed like an honest company, good customer service
My experience with Oats Overnight was overall very positive. I reached out to customer service a couple of times with different questions and received prompt, detailed, and very friendly/respectful replies. I am a picky eater, especially when it comes to things with protein powders, and when I received my first order and tried my first flavor, I did not like it at all; I also did not like the second one I tried at all (although the second one was a flavor I had been skeptical I would like from the beginning due to having banana but I wanted to give it a try). I emailed them asking for a refund (as they stated they guarantee a refund for what I had ordered, and you can keep the oats that you already ordered), and I very quickly received my refund and a friendly email back. After that, I did try the other oats as I didn't want to waste them (the alternative was obviously to find someone else I knew who would take them), and actually liked them much more- including when I retried one of the flavors I had originally thought was very unappetizing. For whatever reason, it grew on me a lot, and I have actually enjoyed the other flavors at least somewhat (which is good coming from a picky eater who sometimes finds protein powder products so disgusting to the point of throwing up). Thus, I will consider reordering from this company in the future. It's not the cheapest oatmeal you can get (even considering the added protein and other healthy ingredients, you can potentially make something similar homemade for less money), but it's so much more convenient and quick for people who need something healthy you might be able to drink at work/on the go with essentially no prep time.

