oaksofa.comReviews of oaksofa.com

I wouldn’t even rate them a 1 star sent me a sofa that isn’t the one I ordered poorly made and ripped in places, blocked me on all social media account after threatening me if anyone else would like to take them to court please get in contact as I’m also going to go down tnat path it’s clear to me it’s not just me that’s had this problem scammers!!! Definitely recommend reporting them for money laundering and rogue trading

I wish I had read these reviews before placing my order, stay away from this company, Oak Sofa Land. Conversations before sale are great, very helpful, quick delivery, only they delivered the wrong item and now instead of dealing with me i have been blocked from their Facebook page and they won’t reply to my emails. Disgraceful company who should not be allowed to keep trading. How are they getting away with this so frequently! Makes me so angry. Peoples hard earned money is being wasted because of money grabbing, selfish individuals. If you’ve made a mistake, hold your hands up and put it right, don’t block people and hope they will go away. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMERS

THE WORST COMPANY, DO NOT BUY DELIVERED FAULTY AND DIRTY SOFA AND FAILED TO DELIVER OUR FOOTSTOOL AFTER MESSAGING ON INSTAGRAM AND WHATSAPP ME AND MY PARTNER HAVE BEEN BLOCKED. I have all the messages and screenshots. Disgusting.

Name of company is oak sofa land. We ordered a u-shaped sofa from "oak sofa land" all was brilliant, great communication, happy to answer all questions etc.. delivery came at 10pm!! Driver was clueless and dropped a piece of the sofa of the back of the van causing some minor damage, the sofa had the incorrect feet but the driver was adamant the company would send the correct ones out.. on top of this the driver offloaded our sofa into the street drive off leaving it there for me and my wife to carry in (wife has issues with her back). We didn't unwrap the sofa until the next day as by the time we got it in it was around 22:30. As we were unwrapping the sofa it was very clear there were a lot of issues for example... .Frame doesn't line up. .Sent the wrong size 320cm instead of 300cm. .Seating cushions to small for sofa frame. .Scatter cushions filled with hard chunks of foam and not even filled full. .Wrong feet. 2 different foot stools, 1 with piping and 1 without. After trying to contact them I've been blocked on Facebook messenger and Instagram, no answer to any off my calls, no answer to any messages on WhatsApp! They apparently do not give receipts due to "tax reasons", business address is 17 marble street, Manchester M2 3AW, seems to just be and office block with multiple businesses running out of there.. They pick up the sofas from a warehouse in Burnley, JBS northwest temple drive BB1 1NL. Absolute disgrace to be treated this way even their website stipulated that if there is any problems at LL they are more than happy to help. WE ARE NOT OUT OF POCKET OF £600 AND HAVE A SOFA THAT IS NOT FIT FOR PURPOSE!! I HAVE VIDEO FOOTAGE OF THE DELIVERY BEING MADE, CASH HANDED OVER AND PHOTO EVIDENCE OF ALL MESSAGES ETC.. THESE GUYS ARE SCAMMERS PLEASE STAY CLEAR!! A REPORT TO ACTION FRAUD IS IN PROCESS!! STAY CLEAR PEOPLE

Terrible service - swore and called me disgusting names due to me cancelling order thankfully i did after geting spoken to the way i did!! Avoid this company at all costs

Ordered a u sofa that was supposed to have hard backed pillows so we agreed with them that they would send out the correct pillows on Tuesday it is now Sunday and they are ignoring my partners messages it disgusting customer service I highly recommend you don't buy from them

Ordered a corner sofa from these and it's nothing like the picture advertised.really poor quality sofa and even though it's cheap its still not worth the money ..when challenged on this they pretended to be a new employee and couldn't help..Seriously AVOID..

This company have done nothing short of day light robbery. I ordered a cream/light sand sofa and they turned up with a sofa wrapped in thick plastic dropped it off quickly and left by the time I unwrapped the sofa i soon realised it was mink/brown completely different colour in every way and the side has been so badly made you can see all the bright white underline fabric. I then contacted the company and I only wanted an exchange for the correct colour and they told me it looks fine against my walls then blocked me. I am absolutely shocked a company can treat customers like this. DO NOT USE THIS COMPANY it’s a scam the photos are fake and the sofa is hard as nails on top of that.