D L.
great
great products and great service
Response from Oak Park Home & HardwareAug 5, 2016
Thank you for taking the time to provide valuable feedback.
About Oak Park Home & Hardware, Inc. (OPHH.com) Oak Park Home & Hardware has been in business since 2001. We are a small business and genuinely care about helping our customers in any way possible. We are a mid-west company located within the Frank Lloyd Wright Historic District in Oak Park, IL. Customers are our top priority and we aim to make your shopping experience an enjoyable one! Offering Many Quality Products Made in USA Oak Park Home & Hardware began with the goal of offering products made in USA by either an individual Craftsman or small manufacturer. Over the years, it has become quite challenging to offer products exclusively made in USA and over time, have incorporated some quality products made overseas into our product mix. More Than Just A Home Store Oak Park Home & Hardware specializes in interior and exterior lighting, hardware, and home accessories. Many of our items are made to order and available in many finish and/or glass options. For this reason, we do everything possible to assist in our customer’s selection process.This may require multiple phone conversations, email conversations, and Photoshop renditions. This is, in part, what separates us from our competition and our customers find much value in this effort (and so do we).Shipping PolicyOur online shipping costs are for shipping within the 48 contiguous States. We do ship to Alaska, Hawaii, and Internationally. These shipping costs are typically our actual shipping cost without any mark-up.Your privacy and order information remains private and secure. We do not share customer information with any other businesses or third party.
Oak Park Home & Hardware (oakparkhome-hardware.com) has 694 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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694 approved reviews, newest moderated first
D L.
great products and great service
Response from Oak Park Home & HardwareAug 5, 2016
Thank you for taking the time to provide valuable feedback.
Danae
Perfect for the craftsman style!
Response from Oak Park Home & HardwareAug 5, 2016
Thank you for the feedback!
Patricia
I ordered three pendant lights for an old Victorian that my husband and I are restoring. The products were great and arrived when expected. There was a small problem with broken glass on one of the three lights. I was greeted with great customer service when I called about the problem, and a follow-up email! I'll order from then again!
Response from Oak Park Home & HardwareAug 2, 2016
Thank you for taking the time to review us. We are sorry that one of your fixture's glass dome had arrived broken. But we will get a replacement sent out as soon as possible,
Rita
We ordered a doorbell to compliment our newly installed front doors. Great selection, fairly priced and speedy delivery!
Response from Oak Park Home & HardwareAug 2, 2016
Thank you for your review. We appreciate it.
Jake
Ordered some custom outdoor lanterns. I spoke to Joseph, and within a couple hours he had sent me an estimate and was overall very easy to work with and their pricing was very good. Will be ordering additional lighting from them.
Response from Oak Park Home & HardwareAug 2, 2016
Thank you for your review. We appreciate you taking the time.
Barry
Great service and excellent selection.
Arthur
We wanted two sets of numbers and had 2 for the quantity through the order process, getting a charge that included the two sets. However, when the payment got processed, suddenly it was for just one set. Getting a second set would require doubling the delivery charges.
Response from Oak Park Home & HardwareAug 1, 2016
Thank you for the feedback. Unfortunately we are only able to calculate shipping costs by item rather than by weight. We can certainly reduce shipping charges down to actual shipping costs when asked by phone or email. We have done this quite a bit. Please let us know if you would like a second set of the numbers. You would pay product cost only and free shipping on your second set. Thank you!
Mary J.
Loved our Frank Lloyd Wright garden Sprite!!!! Well constructed and packaged with tremendous care!!! Thank you!!!!!
Response from Oak Park Home & HardwareAug 1, 2016
Thank you for reviewing us. Enjoy your Gardens Sprite!