Oakley Standard IssueReviews of oakleysi.com

I returned a set of sunglasses that i bought for 128.00 dollars and after 3 weeks i have still not revieced my refund. the website even says that they take up to 3-5 days to recieve the refund but it has almost been a month.

First Oakley advertises that ALL women's glasses come with a case. THIS ONE DOES NOT! I called customer service & was hung up on twice by the same agent. Refused to let me speak to a manager. Told I could buy a case for sunglasses priced at $214 - what a rip off. Getting ready to return the sunglasses. I have purchased so many Oakleys that I wish I did not now. I have never had this situation before. Our grandkids always request them as gifts. Their customer service is HORRIBLE. Lost a customer today. Oakley - Women carry their glasses in their purses and need to have them protected properly - Oakley does not understand that. Dont waste your money.

30 days since my order. Tracking with USPS stopped within a week of the order being shipped. Order shows complete with Oakleysi. Customer service about impossible to get to. Chatbots that do not work, menus force you into garbage chatbot service. All this just to find out if Oakley's lenses are still sub par. Turns out thats a non issues because you probably just wont get your order.

You would think that when you’re spending $300 on sunglasses, the least you could do is include a case and a cleaning cloth. I did not receive my bird beak nose guard nor did I receive my cleaning cloth. They now extort you to buy a case when at one point they were sending you sunglasses in a case. Customer service apparently keeps banker hours, so good luck trying to catch them. I am becoming more and more dissatisfied with them for cutting corners with customers who’ve been using the product since the late 80s.

These are the worst sunglasses I've ever bought. I've been an Oakley fan since the '90s and have owned over 50 different models. Lately, for work, I've bought the Alpha and M Frame models, and the lenses crack in less than a year. It's no coincidence that all the lenses do this; they're maintained and cleaned frequently to remove sweat, and they still crack. I've submitted the warranty for both models, and it doesn't cover anything at all. I've resorted to buying replacements from different online stores so I can continue using my frames. This is just my humble opinion.

Service is terrible, no longer a company that stands behind their product.

I appreciate the discount, but the service is extremely subpar. Glasses were supposed to be delivered and in my hands over a week ago. They still haven't shipped. They didn't even begin to process the order until a day after they were supposed to be received. Customer service just gave me excuses to make me go away, "Keep waiting, you'll have them soon". Then when I followed up a week later, I was told, "Great news, they shipped". Except they didn't. Oakley just made a shipping label to make me think they were shipped. As of today, three weeks after the order was made, they still haven't shipped. The delay in service was one thing. But trying to dupe me with a shipping label to just shut me up was wrong and deceitful.

This company has gone to crap. Zero support and they do not stand behind their product. Service is outsourced and absolutely pathetic. Inferior product still priced high though