Oakley Standard IssueReviews of oakleysi.com

Worst company to deal with ever. Their customer service is only open M-F 8-5 so they are impossible to get a hold of on the weekend. Then, when you do finally get a hold of them, the blatantly lie about taking care of your issue. THEN when you contact them again, all they do is apologize and STILL not take care of the issue. Avoid this company at all costs. I'm sure the product is good, but their customer service is shit.

SCAM ALERT: Pretended to deliver to wrong address. Scam alert!

Order shows as having shipped on May 8…. My package still hasn’t left the warehouse according to the tracking number. I can’t find a phone number to reach a human to discuss this. I have been a loyal Oakley customer for decades but not being able to replace my eye pro in a timely fashion will cause me to shop elsewhere. I attempted to reply to the email that Oakley submitted and have received no response. I have attempted calling and the only option is to start a live chat. The chat stops responding once I enter my email. I have been absolutely unable to speak to a customer service representative or any kind. Oakley should be ashamed. To take money from me without shipping my order is theft. I can't even request a refund because there is no option for that from the website. If I start a return order it makes me promise to ship back the goods: which I can't do because I never received them. DO NOT ORDER FROM OAKLEY. THEY WILL STEAL YOUR MONEY.

I have bought many sunglasses and they are great. 5 stars. Ordering, shipping etc 5 stars... Trying to get ahold of someone or email about warranty or problems with a pair of sunglasses, which I have, zero stars.

The order was scheduled to arrive on May 7th. Today is May 10th and it just says "late." No explanation and no customer service whatsoever.

This company will not allow a simple lens exchange even though the site says you get one change. They will not cancel an order just made to be able to get the correct lens and don't specify that all orders are custom therefore not returnable. Horrible customer service as well.

Frames broke within one year. I would wear these to the range only and for the cost of this package Oakley doesn’t back their warranty. Their response was to buy another pair. Very disappointed and will be switching to a company that actually backs their products.

after three levels of athen... the forgot my order. this website is so wrappepped up in idk what.. they lose focus on the customer.